- Lead end-to-end planning and execution of digital platform upgrades, enterprise application modernisation and enhancement projects
- Develop and maintain detailed, integrated project plans covering schedules, milestones, resources, deployment sequencing, dependencies and critical paths
- Manage day-to-day delivery activities, schedules, milestones, resources, site readiness, deployment sequencing and dependencies
- Establish clear entry and exit criteria for testing, deployment readiness
- Lead regular stand-ups, delivery meetings and working sessions to maintain momentum and accountability
- Mange delivery of platform upgrades, application modernisation, system enhancements and technology migrations
- Coordinate integration, configuration, testing, migration and deployment activities
- Manage rollout risks, operational impacts, service continuity, outages, change windows and implementation constraints
- Ensure proposed changes align with business requirements and expected benefits realisation
- Work closely with application owner and delivery teams to manage dependencies and implementation readiness
- Drive project governance forums, vendor forums, technical working groups and manage stakeholder updates
- Establish clear go/no-go criteria and ensure deployments are executed within approved maintenance windows
- Coordinate post-implementation validation, service acceptance and transition to operational support
- Ensure successful deployment, service acceptance, operational handover and closure across all locations
3. Stakeholder, vendor and team management
- Act as the primary point of contact for internal and partner delivery teams, architects, and business stakeholders to manage dependencies and implementation readiness
- Manage vendor performance, deliverables, timelines, contractual obligations, issues and escalations
- Build effective relationships with operational stakeholders, application owners, project sponsors and technology leaders
- Proactively manage expectations, resolve conflicts and drive timely decisions
4. Financial and commercial management
- Own project financial management, including budgets, forecasts, actuals, resource costs and financial reporting
- Track vendor expenditure, purchase orders, invoices, commercial commitments and budget variances
- Coordinate procurement, statements of work, change requests and vendor commercial matters
- Identify financial and resource risks and implement appropriate corrective actions
- Ensure delivery remains within approved budgets and resource allocations
5. Governance, reporting and PMO management
- Maintain project governance in accordance with established PMO frameworks, methodologies and reporting requirements
- Own project budgets, forecasts, vendor commitments, purchase orders and financial reporting
- Maintain project governance, RAID registers, schedules and status reporting through PMO365
- Prepare executive updates, milestone reports and governance packs
- Escalate material risks, delays, operational impacts and decisions requiring sponsor or SteerCo intervention
- Ensure appropriate approvals and governance checkpoints are completed throughout the project lifecycle
6. Risk, quality and delivery assurance
- Proactively identify, assess and manage delivery risks, issues, assumptions, dependencies and constraints
- Ensure appropriate contingency, rollback and business continuity arrangements are established for critical deployment activities
- Monitor project quality, deliverables, acceptance criteria and adherence to agreed standards
- Coordinate testing, deployment readiness, implementation approvals and operational handover
- Drive project closure, lessons learned and continuous improvement to effectively improve the subsequent stages of rollout and future deployments
- Project documents, delivery plans, schedules and charters
- Project gates and approvals
- Vendor delivery plans and performance tracking
- Project budgets, forecasts and financial variance reports
- RAID logs, dependency registers and change control documentation
- PMO365 updates, governance reports and SteerCo packs
- Testing, service acceptance and operational handover documentation
- Project closure reports and lessons learned
Skills and experience
- 5-8+ years of hands-on project management experience delivering large-scale infrastructure and network programs
- Demonstrated experience in managing business projects, application modernisation, technology migrations and associated change management
- Proven experience coordinating business stakeholders, technical teams, architects, application owners and vendors
- Strong financial, commercial, risk and delivery governance capabilities
- In-depth knowledge on Project Management Lifecycle and Methodologies
- Excellent understanding of drafting SoW and PCR documents and project reports
- Excellent stakeholder management, negotiation, communication and escalation skills
- Experience with cloud learning platforms will be an added advantage
- Experience in healthcare, hospitals, aged care or similarly complex, multi-site and regulated environments will be highly regarded
- Understanding of operational sensitivities of hospital environments, particularly clinical service continuity and impact of technology outages will be an advantage
- Ideal candidate will have hands-on experience with PMO365 or similar project portfolio management tools, Jira, SharePoint, Confluence and Microsoft 365
- PMP, PRINCE2 or equivalent certification desirable