Project Coordinator - Remote

HumanAbility; City of Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Job summary

HumanAbility is seeking a Project Coordinator to join on a full-time basis, with funding through mid-2028. The role supports multiple teams, manages events, builds and maintains databases, and delivers high-quality customer service.

Travel with overnight stays may be required across Australia. You'll help develop efficient project management processes, maintain Monday.com tasks and SharePoint libraries, and collaborate across departments in a fast-paced, start-up environment with a hybrid work

Qualifications

• Post-secondary qualification in business administration, project management, communications, or related field.
• Proven experience in project administration, event management, or marketing support.
• Strong organisational and multitasking abilities with keen attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office and project management tools.
• Ability to work independently and collaboratively in a fast-paced environment.
• Previous experience in care and/or vocational education sectors is a plus.

Responsibilities

• Provide comprehensive administration support to program and project teams.
• Plan, track, and manage project milestones and calendars.
• Maintain documentation in Monday.com and develop resources.
• Ensure compliance with TPOF requirements and communication standards.
• Support marketing and communications activities.
• Coordinate logistics for events, conferences, forums.
• Triage enquiries and develop customer service processes.
• Manage registers, databases, and SharePoint libraries.
• Support stakeholder engagement and cross-functional collaboration.
• Follow health and safety policies.

Skills

Project coordination

Organisational skills

Communication skills

MS Office

Project management tools

Independent work

Care/Education sector experience

Education

Post-secondary qualification in business administration, project management, communications, or related field

Tools

Monday.com

SharePoint

GovTeams

Microsoft Office Suite

Job description

HumanAbility is a Jobs and Skills Council for the health, human services, aged care and disability, sport & recreation and early childhood industries.

HumanAbility's objective is to advance education by supporting skills and workforce development for the above specified industries. It is a values-based organisation, that is not-for-profit, industry-owned and led, that is contracted by the federal government.

We have an opportunity for a Project Coordinator to join us on a full-time basis in an ongoing capacity subject to funding (currently funded until mid-2028). The role may be located anywhere in Australia and will involve travel with overnight stays for organisation meetings, stakeholder meetings, workshops, and industry events.

About the position

The Project Coordinator supports various teams across HumanAbility and is involved managing events, creating and maintaining databases, and providing exceptional customer service.

This role will be to enhance internal capacity and assist teams in developing effective project management approaches and other systems and processes. The incumbent will possess effective organisational skills, attention to detail, and the ability to thrive in a fast-paced start-up environment.

Key Accountabilities

• Project Support and Coordination: Provide comprehensive administration support to various program and project teams, including planning, tracking, and ensuring project milestones are met and managing meeting requests across multiple calendars. Assist in managing project documentation through Monday.com and develop resources to ensure smooth project execution.
• Compliance: Demonstrate a strong understanding of TPOF requirements. Adhering to established communication standards, ensuring information is professional, clear and accurate. Maintain accurate record-keeping that is up-to-date and meets operational effectiveness.
• Marketing Assistance: Collaborate with the communications team to support marketing and communications activities. Help create marketing materials and assist with outreach initiatives to raise awareness of HumanAbility.
• Event Management: Assist in coordinating logistics for events, including workshops, conferences, and forums. Ensure all aspects of event planning and execution are well-organized and efficient.
• Enquiries Management: Triage enquiries coming in to shared mailboxes and develop a customer service process (such as setting up a "ticketing" system) to ensure enquires are managed appropriately. Escalating sensitive content through appropriate channels and recognizing key stakeholders.
• Database Management: Managing and maintaining several registers, databases and SharePoint libraries. Upload files into the VET National Register and GovTeams.
• Stakeholder Engagement: Support the stakeholder engagement team in building and researching and maintaining data on key stakeholders. Assist in organising meetings, preparing materials, and facilitating communication between internal and external parties.
• Cross-Functional Collaboration: Collaborate with colleagues from various teams to ensure seamless project delivery and organisational effectiveness. Share insights and contribute to the success of cross-functional initiatives.
• Other: Observe and followwork health, safety and wellbeing policies and guidelines.

Qualifications and Experience

• Post-secondary qualification in business administration, project management, communications, or a related field (or equivalent work experience).
• Proven experience in project administration, event management, or marketing support.
• Strong organisational and multitasking abilities, with keen attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite and project management tools.
• Ability to work independently and collaboratively in a fast-paced environment.
• Previous experience in the care and support sectors and/or vocational education and training is a plus.

Further Information

We are committed to building a workforce that reflects the diversity of the stakeholders we work with. We value the unique perspectives, knowledge, and lived experiences that Aboriginal and Torres Strait Islander peoples bring, and we actively support a culturally safe and inclusive workplace.

There may be times when it is required to work outside normal business hours i.e. evenings and weekends to meet operational and/or stakeholder requirements, and dependant on work deliverables, the role may be required to undertake travel.

We operate a hybrid working model. While flexibility is supported, the balance of office-based work, in-person attendance at meetings, events, etc and remote work will vary depending on role, location, and business needs.