Project Coordinator

Auto-; North Lakes; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Bonuses & perks

Volunteer days

Paid parental leave

Additional leave

Learning & development

Wellbeing programs

Employee discounts

Job summary

Auto & General (A&G) in North Lakes, QLD, is seeking a Project Coordinator to support the Claims & Assessing teams with change initiatives, planning, and documentation. Reporting to the Change Delivery Manager, you’ll help with action plans, resources, timelines and benefits, while delivering exceptional service to internal customers.

This is an entry‑level role ideal for building a career in project management.

Qualifications

• Experience in insurance industry is desirable.
• Team player with ability to drive project deliverables.
• Planning and analysis experience beneficial.
• Problem-solving with urgency.
• Good communication skills.
• Attention to detail and highly organised.
• Understanding of regulatory/compliance obligations in the FSR environment.

Responsibilities

• Schedule tasks and manage resources.
• Quality assurance and document control.
• Manage relationships with internal and external stakeholders.
• Coordinate project meetings and take minutes, track actions.
• Identify and report potential risks or inadequate controls.
• Promote a culture of risk and compliance across the division.
• Maintain awareness of company policies and mandatory training.

Skills

Scheduling

Planning

Risk management

Communication

Documentation

Team player

Job description

• Location Cnr Memorial Drive & Endeavour Boulevard,North Lakes, QLD, 4509,Australia
• Job Category Administration
• Employee Type Permanent (PERM)
• Manage Others No

Contact information

• Contact Phone .

Description

The role
Reporting to the Change Delivery Manager, the Project Coordinator will support the Claims & Assessing teams through the management of change initiatives utilising project and change management principles, as well as providing advice and support.

This should all be done whilst ensuring they maintain a focus on delivering exceptional service to our internal customers.

Project Coordinator responsibilities include working closely with Project Managers to prepare comprehensive action plans, including resources, timeframes, and benefits for projects.

You will perform various coordinating tasks, like schedule and risk management, along with administrative duties, such as maintaining project documentation, minutes and action notes from project meetings.

This is an entry-level role that will be suitable for someone pursuing a career path to Project Management and Initiative Delivery.

What you’ll be doing

• Scheduling tasks and managing resources.
• Quality assurance and document control.
• Managing relationships with internal and external stakeholders.
• Co-ordinating project meetings and video conferences as requested, taking minutes and managing action registers for each meeting.
• Identify and report potential risks or inadequate controls related to compliance or operational risks.
• Champion a culture of risk and compliance across the division
• Maintain awareness, understanding and compliance with Company policies and procedures, including the on-time completion of mandatory training.

What experience you’ll bring

• Insurance Industry experience (desirable).
• As a Team Player demonstrated ability to work as part of a Team and drive project deliverables and outcomes.
• Planning and analysis experience.
• Have a bias for problem-solving and drive a sense of urgency.
• Good communication and verbal skills.
• Accuracy, attention to detail and highly organised.
• Well developed and demonstrated understanding of the legislative, regulatory and compliance obligations to operate in the FSR environment.

The benefits of working at A&G

• Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
• Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
• Grow with us - we’ve got learning and professional development opportunities to suit everyone.
• Give back -our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
• Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
• Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
• Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
• Access to A&G’s employee reward and recognition platform, powered by Rewards Gateway - Enjoy a wide range of benefits, including personalised rewards & peer-to-peer recognition, exclusive discounts & savings across more than 600 top retailers and a comprehensive recognition program that celebrates milestones and achievements - helping you feel valued every step of the way.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you,

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.