Project Coordinator

Auto & General Australia; City of Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Bonuses

Volunteer days

Parental leave

Learning & development

Job summary

Auto & General Australia is seeking a Project Coordinator to support the Claims & Assessing teams in managing change initiatives using project and change management principles, while delivering exceptional service to internal customers.

You will work with Project Managers to prepare comprehensive action plans, including resources, timeframes and benefits, and perform coordinating tasks such as scheduling, risk management, and document control.

Qualifications

• Insurance industry experience is desirable.
• Experience in a project coordination role is desirable.
• Team player with ability to drive project deliverables and outcomes.
• Planning and analysis experience.
• Bias for problem-solving and sense of urgency.
• Good communication and verbal skills.
• Accuracy, attention to detail and highly organised.
• Understanding of legislative, regulatory and compliance obligations to operate in the FSR environment.

Responsibilities

• Scheduling tasks and managing resources.
• Quality assurance and document control.
• Managing relationships with internal and external stakeholders.
• Co-ordinating project meetings and video conferences, taking minutes and managing action registers.
• Identify and report potential risks or inadequate controls related to compliance or operational risks.
• Champion a culture of risk and compliance across the division
• Maintain awareness, understanding and compliance with Company policies and procedures, including mandatory training.

Skills

Scheduling

Resource management

Stakeholder communication

Planning & analysis

Problem solving

Attention to detail

Compliance awareness

Job description

The role

Reporting to the Change Delivery Manager, the Project Coordinator will support the Claims & Assessing teams through the management of change initiatives utilising project and change management principles, as well as providing advice and support.

Brief Description

Reporting to the Change Delivery Manager, the Project Coordinator will support the Claims & Assessing teams through the management of change initiatives utilising project and change management principles, as well as providing advice and support. This should all be done whilst ensuring they maintain a focus on delivering exceptional service to our internal customers. Project Coordinator responsibilities include working closely with Project Managers to prepare comprehensive action plans, including resources, timeframes, and benefits for projects. You will perform various coordinating tasks, like schedule and risk management, along with administrative duties, such as maintaining project documentation, minutes and action notes from project meetings. This is an entry-level role that will be suitable for someone pursuing a career path to Project Management and Initiative Delivery.

What You’ll Be Doing

• Scheduling tasks and managing resources.
• Quality assurance and document control.
• Managing relationships with internal and external stakeholders.
• Co-ordinating project meetings and video conferences as requested, taking minutes and managing action registers for each meeting.
• Identify and report potential risks or inadequate controls related to compliance or operational risks.
• Champion a culture of risk and compliance across the division
• Maintain awareness, understanding and compliance with Company policies and procedures, including the on-time completion of mandatory training.

What Experience You’ll Bring

• Insurance Industry experience (desirable).
• Experience in project coordination role (desirable).
• As a Team Player demonstrated ability to work as part of a Team and drive project deliverables and outcomes.
• Planning and analysis experience.
• Have a bias for problem-solving and drive a sense of urgency.
• Good communication and verbal skills.
• Accuracy, attention to detail and highly organised.
• Well developed and demonstrated understanding of the legislative, regulatory and compliance obligations to operate in the FSR environment.

The Benefits Of Working At A&G

• Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
• Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
• Grow with us - we’ve got learning and professional development opportunities to suit everyone.
• Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
• Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
• Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
• Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
• Access to A&G’s employee reward and recognition platform, powered by Rewards Gateway - Enjoy a wide range of benefits, including personalised rewards & peer-to-peer recognition, exclusive discounts & savings across more than 600 top retailers and a comprehensive recognition program that celebrates milestones and achievements - helping you feel valued every step of the way.

About Us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community. Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance. Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.