Project Coordinator

Triple Zero Victoria; Melbourne; On-site; AUD 92,000 - 113,000; Full time

Benefits offered by this job

Employee assistance program

Discounted health insurance

Emergency Memberlink discount card

Free staff parking

Salary packaging options

Job summary

Triple Zero Victoria is seeking a Project Coordinator to provide coordination, administrative and governance support to the Telephony Replacement Project. The role is fixed-term and based in Burwood East, offering a salary of AU$102,731 per year plus 12% superannuation.

You will work with the Senior Project Manager and stakeholders to maintain schedules, manage procurement activities, and prepare governance and financial reports to support project delivery.

Qualifications

• Formal PM qualification or equivalent recognized (PRINCE2/PMBOK)
• Experience coordinating cross‑functional project activities
• Strong written and verbal communication skills

Responsibilities

• Provide project coordination and administrative support to the Senior Project Manager and team to ensure effective planning, execution, monitoring and delivery of the Telephony Replacement Project.
• Support end-to-end procurement processes including RFT preparation, supplier engagement, evaluations, contract documentation and approvals.
• Maintain and monitor project schedules, milestones, dependencies and action registers, providing regular updates and escalating risks or delays.
• Coordinate governance activities under the TZV PMF, including drafting status reports, agendas, minutes and decision registers.
• Support cost control by tracking budget expenditure, maintaining financial records and assisting with forecasts, purchase orders and invoice processing.

Skills

Project coordination

Stakeholder management

Governance reporting

Procurement support

Budget tracking

Education

Tertiary PM qualification (PRINCE2/PMBOK)

Job description

2d ago , from Emergency Services Telecommunications Authority

• Provide coordination, administrative and governance support to the Telephony Replacement Project
• $102,731 per annum + 12% superannuation
• Fixed-term role, located in Burwood East

About Triple Zero Victoria

Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria are deeply committed to the community they serve and are among the most dedicated and highly skilled in their field.

About the Role

The Telephony Replacement Project is a critical organisational initiative focused on replacing legacy telephony and contact centre technologies with a modern, secure, resilient and scalable platform to support emergency communications operations.

Working closely with the Senior Project Manager, project team, business stakeholders, operational Subject Matter Experts (SMEs), vendors and delivery partners, the Project Coordinator will facilitate day-to-day project activities. Key responsibilities include maintaining project schedules and registers, coordinating meetings and stakeholder communications, preparing governance and status reports, tracking actions and dependencies, and supporting procurement, financial and contract administration activities.

Day to day responsibilities include:

• Provide project coordination and administrative support to the Senior Project Manager and team to ensure effective planning, execution, monitoring, and delivery of the Telephony Replacement Project.
• Support end-to-end procurement processes—including RFT preparation, supplier engagement, evaluations, contract documentation, and approvals—in compliance with TZV, Victorian Government, and DTF HVHR frameworks.
• Maintain and monitor project schedules, milestones, dependencies, and action registers, providing regular updates and escalating potential risks or delays to the Senior Project Manager.
• Coordinate governance activities under the TZV Project Management Framework (PMF), including drafting status reports, meeting agendas, minutes, and decision registers.
• Support cost control by tracking budget expenditure, maintaining financial records, and assisting with forecasts, purchase orders, and invoice processing.

About You

The successful candidate will have the following experience, skills and attributes:

• Tertiary qualification in Project Management and/or Project Management Qualification (PRINCE2, PMBOK, or equivalent)
• Strong attention to detail with the ability to prepare accurate and detailed documents, reports and correspondence.
• Strong organisational and time management skills with the ability to manage competing priorities.
• Ability to work independently and collaboratively in a fast-paced environment.
• Problem-solving mindset with a proactive approach to task completion.

Executive and Senior Leadership are committed to empowering employees towards their professional and personal goals. Clarity of vision provided by a long-term ICT Strategy will enable clear role descriptions, variety of work and pathways for growth. With substantial transformation currently underway and more to come, you will have the chance to bring your eclectic experiences to shape the delivery models. The sector-wide remit, defined by a heavily integrated eco-system of technologies, whilst challenging, will present the opportunity to develop high quality networks and hone your craft in a fast-moving set up where high availability is paramount, facets that hold you in good stead for the future.

What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

• Employee assistance program for employees and eligible family members
• Discounted health insurance, banking servicesand gym membership
• ‘Emergency Memberlink’ discount card, accepted by 1,000's of retailers and services providers
• Free staff parking at all our sites
• Salary packaging options after an initial service period

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.

Other Relevant Information

Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.

Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.

If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via .