Program Team Leader

The Flagstaff Group; Port Kembla; Sur place; AUD 43 000 - 52 000; Plein temps

Avantages offerts par ce poste

Salary packaging

Learning & development opportunities

Employee assistance program

Non-profit values-driven workplace

Résumé du poste

Flagstaff Group in Illawarra is seeking a hands-on Program Team Leader to guide a supportive team and help participants build life skills and independence. The role suits education, disability, youth work or employment services backgrounds with a focus on leadership and outcomes.

You will drive program initiatives, manage staff performance and coordinate meetings with participants and stakeholders while interpreting NDIS plans and setting SMART goals.

Qualifications

• Tertiary qualifications in Community Services, Education, Training & Assessment or 2+ years relevant experience.
• High-level communication skills and confidence engaging with a wide range of people.
• Strong organisational skills and ability to manage competing priorities.
• Excellent digital and administrative capability (Microsoft Suite + internal systems).
• Commitment to supporting people with a disability to achieve life, learning and independence goals.
• Current NSW Driver’s Licence.
• First Aid (or willingness to obtain).
• National Police Check, Working With Children Check & NDIS Worker Screening (or willingness to obtain).

Responsabilités

• Contribute to the creation and delivery of program initiatives that help participants build confidence and pathways into employment or further learning.
• Manage staff performance, provide constructive feedback and support ongoing development.
• Plan, schedule and run meetings with participants and stakeholders.
• Interpret NDIS plans and set SMART goals aligned with individual needs.
• Prepare assessments, reports, progress notes and evidence supporting NDIS funding requirements.
• Maintain accurate documentation and ensure compliance with NDIS Quality & Safeguards.
• Oversee scheduling, rostering and service delivery across Life Choices programs in the Shoalhaven region.
• Build strong collaborative relationships with schools, families, carers, community partners and internal teams.

Connaissances

Leadership

Communication

Organisational skills

Stakeholder engagement

Formation

Tertiary qualifications in Community Services, Education, Training & Assessment

Outils

Microsoft Suite

Internal systems

Description du poste

At Flagstaff Group, we’re not just a workplace; we are a community dedicated to making a difference! With over 60 years of experience as a registered provider under the National Disability Insurance Scheme (NDIS), we offer a range of supports for individuals with disabilities in the Illawarra and Shoalhaven regions. For the second year in a row, Flagstaff has been awarded the Illawarra Business Award for excellence in Diversity and Inclusion. We also received a highly commended for outstanding community organisation. This is a recognition for all the hard work our employees do. Our commitment to continuous improvement means we value all team member's ideas and contributions.

Full Time | Based in Illawarra

The Program Team Leader is a hands-on leadership role. Whether you come from education, disability, youth work or employment services, this role lets you lead a supportive team and help participants build life skills and independence.

What Will My Role Entail?

• Contribute to the creation and delivery of program initiatives that help participants build confidence and pathways into employment or further learning.
• Manage staff performance, provide constructive feedback and support ongoing development.
• Plan, schedule and run meetings with participants and stakeholders
• Interpret NDIS plans and set SMART goals aligned with individual needs.
• Prepare assessments, reports, progress notes and evidence supporting NDIS funding requirements
• Maintain accurate documentation and ensure compliance with NDIS Quality & Safeguards.
• Oversee scheduling, rostering and service delivery across Life Choices programs in the Shoalhaven region.
• Build strong collaborative relationships with schools, families, carers, community partners and internal teams.

About You

You may come from teaching, youth mentoring, VET delivery, childcare, behaviour support, disability services, employment services, or community development roles. What matters most is your ability to lead, inspire and support learning. You will bring:

• Tertiary qualifications in Community Services, Education, Training & Assessment OR 2+ years relevant experience.
• High-level communication skills and confidence engaging with a wide range of people.
• Strong organisational skills and ability to manage competing priorities.
• Excellent digital and administrative capability (Microsoft Suite + internal systems).
• A genuine commitment to supporting people with a disability to achieve life, learning and independence goals.
• Current NSW Driver’s Licence.
• First Aid (or willingness to obtain).
• National Police Check, Working With Children Check & NDIS Worker Screening (or willingness to obtain).

What We Offer

• Rewarding leadership role shaping life skills and access to work pathways.
• Be part of a supportive and values-driven non-profit with a strong local reputation.
• Extensive learning and development opportunities.
• Annual salary $43.42 + 12 % superannuation + NFP salary packaging.
• SCHADS L3 P4
• Recognition and staff celebration programs.
• Employee Assistance Program (free confidential counselling).

Applications Close:

Wednesday 3rd November 2026

At Flagstaff we believe in performing to the best of our ability for the good of the team and our customer.
We celebrate a culture of helping others and maintaining a positive ‘can do’ attitude and where our behaviours are underpinned by our values.

We offer our staff opportunities for career progression and salary sacrifice opportunities to permanent staff. An Equal Opportunity Employer, the Flagstaff Group Ltd is a Supported Employment Enterprise funded by the Australian Government and self-funded through our social enterprise, grants, and investments. The successful applicant will be required to undertake a National Criminal History Check, Working with Children Check and NDIS Worker Clearance.

Flagstaff is committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from people of all backgrounds, including people with disability, Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse communities, LGBTQIA+ individuals, and people of all ages.