Program Support Officer - headspace Orange

Marathon Health; Orange City Council; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Salary packaging

Five weeks annual leave

Professional development

Wellbeing allowance

Partner discounts

Supportive team

Job summary

Marathon Health's headspace Orange location is seeking a Program Support Officer to be the friendly first point of contact for young people, families and service providers, and to keep daily operations running smoothly.

This full-time fixed-term role (75 hours per fortnight) runs through January 2028 and offers a supportive team, development opportunities in administration, and a meaningful chance to improve youth health outcomes in regional NSW.

Qualifications

• Experience in administration, reception, or customer service.
• Experience in youth services or not-for-profit health organisations (highly regarded).
• Excellent organisation and time-management skills.
• Ability to manage competing priorities and meet deadlines.
• Strong communication and relationship-building skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• High attention to detail and accuracy.
• A collaborative, team-focused approach.
• A genuine passion for helping young people aged 12–25.

Responsibilities

• Greeting visitors and managing incoming enquiries with warmth and professionalism
• Coordinating calls and appointments for clients, staff, and external providers
• Supporting day‑to‑day operations with data entry, scanning, and general administration
• Maintaining accurate and confidential client records
• Ensuring the centre is always clean, organised, and welcoming
• Assisting with purchase orders, Medicare billing, reporting, and other operational tasks
• Preparing meeting agendas, minutes, and papers to keep our team on track

Skills

Administration

Reception

Customer service

Youth services

Communication

Microsoft Office

Attention to detail

Team collaboration

Passion for youth 12–25

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Program Support Officer - headspace Orange

Join Our Team as a Program Support Officer!

Full-time | 75 hours per fortnight | headspace Orange (Wiradjuri Country)I Fixed term until January 2028

Are you an organised, energetic team player with a passion for supporting young people? Do you thrive in a fast-paced environment where no two days are the same? If so, we’d love to welcome you as our next Program Support Officer at headspace Orange!

This is a fantastic fixed term opportunity to make a meaningful difference while working in a supportive, positive, and purpose-driven team.

About the Role

As a Program Support Officer, you’ll be the first warm, welcoming point of contact for young people, families, carers, and service providers. You’ll help keep our centre running smoothly by providing high-quality administrative and customer service support.

Your responsibilities will include:

• Greeting visitors and managing incoming enquiries with warmth and professionalism

• Coordinating calls and appointments for clients, staff, and external providers

• Supporting day‑to‑day operations with data entry, scanning, and general administration

• Maintaining accurate and confidential client records

• Ensuring the centre is always clean, organised, and welcoming

• Assisting with purchase orders, Medicare billing, reporting, and other operational tasks

• Preparing meeting agendas, minutes, and papers to keep our team on track

To view the full position description, visit www.marathonhealth.com.au/jobs/r26119/

About You

You’re someone who brings positivity, initiative, and a strong commitment to supporting young people. You’ll also have:

• Experience in administration, reception, or customer service

• Experience in youth services or not‑for‑profit health organisations (highly regarded)

• Excellent organisation and time‑management skills

• Ability to manage competing priorities and meet deadlines

• Strong communication and relationship‑building skills

• Proficiency in Microsoft Office (Word, Excel, Outlook)

• High attention to detail and accuracy

• A collaborative, team‑focused approach

• A genuine passion for helping young people aged 12–25

Why You’ll Love Working With Us

• Make a Real Impact: Help improve the health and wellbeing of young people in regional NSW.

• Competitive Pay: Enjoy a strong salary base plus superannuation.

• Salary Packaging Benefits: Access up to $15,900 tax‑free, plus meal and entertainment perks.

• Generous Leave: 5 weeks of annual leave, plus guaranteed Christmas/New Year shutdown.

• Professional Growth: Annual professional development allowance to support your career.

• Wellbeing Support: Access to an annual wellbeing allowance.

• Great Perks: Discounts and offers with partners such as St George, Westpac, and Westfund.

• Commitment to Cultural Safety: View our Innovate RAP here: https://www.marathonhealth.com.au/news/launching-our-innovate-rap/

Applications close Sunday 6 December 2026.

We review applications as they are received and may close the listing early if a suitable candidate is found.