Program Officer Business Improvement

City of Moreton Bay; Strathpine; Hybrid; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Nine-day fortnight

Hybrid work environment

STARS program

EBA salary increases

Health & wellbeing benefits

Job summary

City of Moreton Bay is seeking a Program Officer Business Improvement to support organisational improvement initiatives that help our city grow smarter and more efficiently. You will provide analysis and business support to leaders across Infrastructure Planning and help drive better systems, reporting and workflows.

This role focuses on monitoring program information, implementing policies and templates, and delivering continual improvement that enhances efficiency and customer outcomes.

Qualifications

• Experience analysing business, program or project information and identifying opportunities for improvement.
• The ability to support improvements to systems, workflows, templates and business processes.
• Sound understanding of project management principles and practices.
• Strong communication skills, with the ability to engage with a variety of stakeholders and present information clearly.

Responsibilities

• Provide information, analysis and business support to leaders across Infrastructure Planning.
• Assist with the development and continuous improvement of systems, processes, reporting tools and workflows.
• Monitor and report on program and project information, including project status, milestones, costs and performance data.
• Support the implementation of policies, procedures, templates and work practices across the directorate.
• Help deliver continual improvement initiatives that enhance efficiency, consistency and customer outcomes.
• Build strong working relationships with internal and external stakeholders.
• Contribute to a high-performing, customer-focused and collaborative team culture.

Skills

Analysis of business information

Project management principles

Strong communication

Collaborative approach

Job description

• Hybrid, flexible working environment, including some work from home days.


• Location: Strathpine

Join City of Moreton Bay as a Program Officer Business Improvement and play a key role in supporting organisational improvement initiatives that help our city grow smarter and more efficiently.Help drive continuous improvement across Infrastructure Planning.

Working within the Infrastructure Planning, you'll provide analysis, coordination and business improvement support across the Infrastructure Planning Directorate. You'll help drive better systems, reporting, processes and ways of working that enable teams to deliver high-quality outcomes for our community.

As a Program Officer Business Improvement, you will:

• Provide information, analysis and business support to leaders across Infrastructure Planning.


• Assist with the development and continuous improvement of systems, processes, reporting tools and workflows.


• Monitor and report on program and project information, including project status, milestones, costs and performance data.


• Support the implementation of policies, procedures, templates and work practices across the directorate.


• Help deliver continual improvement initiatives that enhance efficiency, consistency and customer outcomes.


• Build strong working relationships with internal and external stakeholders.


• Contribute to a high-performing, customer-focused and collaborative team culture.

PD - Program Officer Business Improvement.pdf

About you

We are seeking an organised and analytical professional who enjoys improving processes, supporting projects and helping teams work more effectively.

To be successful in this role, you will bring:

• Experience analysing business, program or project information and identifying opportunities for improvement.


• The ability to support improvements to systems, workflows, templates and business processes.


• Sound understanding of project management principles and practices.


• Strong communication skills, with the ability to engage with a variety of stakeholders and present information clearly.


• A collaborative approach and commitment to delivering quality customer outcomes.


• A current Queensland C Class Driver Licence.

Why City of Moreton Bay?

What you do with your life matters. It’s the same with your career.

We’re the third-largest council in Australia and one of the fastest-growing areas. As Australia’s newest city, we’re building something that’s never been done before: a new kind of city, inspired and empowered by a new kind of council.

This is your opportunity to develop skills and experience in a truly unique place, at a truly unique point in time.

At City of Moreton Bay, we’re focused on the vital work we do today. But we’re also focused on the future. On what can be – for our city, our Council and your career.

Here’s what you’ll love about a career with us:

• See it. To build a city of the future, first, you have to see it. The polycentric city we’re building will bring greater prosperity, sustainability and affordability to our city. This is your chance to contribute to something that’s never been done before.


• Shape it. You’ll get hands‑on in a rewarding career, serving and strengthening our communities for today and tomorrow. Our work is diverse, interesting and it matters – and it’s yours to shape and own.


• Live it. Contribute to the city you and your family want to live in and enjoy the lifestyle you deserve. And if you don’t live here, you’ll still find pride and connection in so many ways with our successful, resilient team.

You’ll also enjoy a range of other benefits:

• Find a better work-life balance with a nine-day (72.5-hour) fortnight, plus a hybrid, flexible working environment with some work-from-home days.


• Negotiated salary increases locked in through our EBA- 4% in July 2027 (or CPI capped at 4.5%, whichever is greater).


• Advance your skills and career through our Study, Training And Research Scheme (STARS).


• Make your pay go further with salary packaging options on novated leases, superannuation payments, smartphones and devices.


• Prioritise your health and wellbeing with discounted health insurance, free annual flu vaccinations and our Fitness Passport Program.


• Get support when you and your family need it most with our 24/7 confidential counselling service,and Mates in Construction program.


• Our Strathpine office has local parking on site and is close to public transport networks, making for an easy commute.

Ready for a career that matters?

Join City of Moreton Bay, and help shape our city of the future.

As part of the recruitment process, applicants will be required to undergo a National Criminal History Check.

Your Future City.

See it. Shape it. Live It.

City of Moreton Bay extends across the traditional lands of the Jinibara, Kabi Kabi, and Turrbal peoples, and we acknowledge and pay respects to Traditional Custodians. We believe diversity of thought, background and experience creates better outcomes for our people and communities, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people of all ages, genders, abilities and cultural backgrounds.