Program Manager - Technology

Snowy Hydro; Melbourne; Hybrid; AUD 150,000 - 210,000; Full time

Job summary

Snowy Hydro is seeking an experienced Program Manager - Technology to lead a diverse portfolio spanning generation, commercial operations, and retail. You will manage a team of 9–15 project managers, driving delivery, governance, and capability development in a hybrid Waterfall/Agile environment.

You will partner with the Head of PMO and C-suite stakeholders to translate complex technical roadmaps into clear business outcomes, ensuring delivery excellence and strategic value across the

Qualifications

• 7+ years leading technology program delivery or PMO in large complex environments.
• Experience in energy/utility sectors is preferred.
• Proven ability to scale internal capability and manage cross-functional teams.

Responsibilities

• Own technology delivery roadmap for assigned domains and balance demand vs. capacity.
• Oversee end-to-end execution across multiple projects with governance and risk management.
• Lead 9–15 project managers, coach, and develop talent.
• Facilitate executive steering committees and translate complex tech to business language.
• Establish governance and reporting using Jira, ServiceNow SPM and dashboards.

Skills

Leadership

Stakeholder management

Agile & Hybrid delivery

Executive communication

Risk management

Education

CPM certs MSP/Prince2/PMP (or equivalent)

Tools

Jira

ServiceNow SPM

Job description

About the position:

We are seeking an experienced, proactive, and values-driven Program Manager - Technology to join our Technology & PMO team. Reporting directly to the Head of PMO (Delivery & Transformation), this pivotal role serves as the critical strategic interface between business units and Technology, driving the delivery of complex multi-domain programs that underpin Snowy Hydro's corporate strategy and energy transition initiatives.

In this role, you will take ownership of a rich, diverse technology portfolio spanning Generation, Commercial Operations, and Retail environments—ranging from system integration to trading platform enhancements (ITMS), cybersecurity, and corporate applications. Leading an established team of 9 to 15 internal and contract Project Managers, you will champion delivery hygiene and rigorous governance while empowering and developing our internal capability.

If you are an empathetic leader and clear communicator who excels at bridging technical detail with C-suite strategy, navigating transformation, and turning complex roadmaps into high-impact business outcomes, this chunky and impactful role offers an outstanding opportunity to make your mark.

Key Responsibilities:

Strategic Roadmap & Prioritisation:

Own the technology delivery roadmap for assigned business domains. Track financial-year capital investment technology commitments, facilitate quarterly domain prioritisation reviews, and balance competing business demand against delivery capacity to maximise organisational value.

Program Delivery & Best-Practice Assurance:

Oversee end-to-end execution across multiple concurrent technology projects. Maintain rigorous project hygiene, best-practice delivery controls, risk mitigation, and milestone tracking across both traditional waterfall and modern agile/hybrid delivery lifecycles.

People Leadership & Capability Development:

Lead, coach, and support a team of 9 to 15 Project Managers. Cultivate internal capability and "grow energy superstars" by identifying skill gaps, offering targeted development pathways, and supporting team wellbeing and resilience through organisational transformation.

Executive Stakeholder Partnership:

Facilitate program steering committees attended by executive stakeholders. Act as a strategic translator by turning complex technical challenges and project data into plain, accessible business language, maintaining executive confidence and ensuring transparent escalation management.

Delivery Governance & Tooling:

Establish operational rigour and transparent reporting using enterprise tools (Jira, ServiceNow SPM), providing executive leadership and the Head of PMO with frontline visibility into portfolio health, delivery pinch points, and financial performance.

About the location:

This role is a hybrid position, which can be based in Melbourne or Sydney (with regional travel where required), operating under our flexible 3-day in-office policy.

About you:

Professional Background:

Extensive experience (7+ years) leading technology program delivery, PMO functions, or portfolio governance within large, complex environments. Energy/utility sector experience is highly regarded, though candidates with strong backgrounds across banking, retail, or critical infrastructure are warmly encouraged to apply.

Diverse Technology Exposure:

Demonstrated track record overseeing diverse technology programs—spanning corporate systems, infrastructure, systems integration, cyber security, or operational technology—alongside an appetite to quickly grasp unfamiliar domains.

High-Calibre People Leadership:

Proven track record managing teams of 8+ project professionals, passionate about mentoring, fostering psychological safety, managing workload fatigue during change, and upskilling talent.

Agile & Hybrid Delivery Expertise:

Deep practical understanding of diverse delivery methodologies, specifically hybrid models (waterfall governance coupled with agile delivery execution), particularly in data, digital, and AI-enabled initiatives.

Executive Communication & Translation:

Outstanding verbal and written communication skills with the proven ability to articulate technical concepts simply and persuasively to C-suite and executive steering committees.

Governance & Tools:

Practical experience with portfolio management software such as ServiceNow SPM, Jira, and enterprise reporting dashboards. Relevant certifications in Program or Project Management (e.g., MSP, Prince2, PMP, Agile/Scrum) or equivalent practical experience.

About our workforce:

Snowy Hydro has a culture of decency and inclusion, with a commitment to the health and wellbeing of our people and a supportive environment to ensure that everyone - regardless of background - feels included and can succeed. At Snowy Hydro, we recognise that we are made stronger by the unique capabilities and qualities that each individual brings, and we believe in providing an environment that allows that uniqueness to thrive.

Snowy Hydro is proud to be an Equal Opportunity employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.