Program Manager - Technology

Snowy Hydro; Sydney; Hybrid; AUD 150,000 - 210,000; Full time

Benefits offered by this job

Hybrid work arrangement

Accessibility accommodations

Job summary

Snowy Hydro is seeking an experienced Program Manager - Technology to lead the Technology & PMO portfolio, spanning Generation, Commercial Operations and Retail platforms. You will manage a team of 9 to 15 PMs, ensure governance and delivery hygiene, and partner with the C-suite to translate complex technical challenges into strategic business outcomes.

This hybrid role can be based in Melbourne or Sydney with regional travel, reporting to the Head of PMO (Delivery & Transformation).

Qualifications

• 7+ years leading technology programs or PMO in large, complex environments.
• Energy/utility sector experience is preferred or strong backgrounds in critical infrastructure.
• Strong governance, delivery hygiene, and risk management.
• Proven ability to translate technical concepts for executive audiences.

Responsibilities

• Own the technology delivery roadmap for assigned domains and balance competing demand against capacity.
• Oversee end-to-end program delivery with governance, risk mitigation, and milestone tracking across lifecycles.
• Lead and develop a team of 9–15 project managers and foster internal capability.
• Facilitate executive steering committees and translate complex data into plain business language.
• Establish reporting using Jira, ServiceNow SPM, and enterprise dashboards for leadership visibility.

Skills

Leadership

Strategic thinking

Communication

Cross-functional collaboration

Change management

Risk management

Financial governance

Education

MSP/Prince2/PMP Certification

Project Management Certification

Tools

Jira

ServiceNow SPM

Job description

Snowy Hydro is a dynamic, integrated energy business that has been providing on-demand, reliable energy to Australia for generations. Snowy Hydro owns and operates a powerful combination of generation assets, including the mighty Snowy Mountains Scheme, gas and diesel plants, and contracted wind and solar energy. We also provide electricity and gas to about 1 million retail customers through our retail brands Red Energy and Lumo Energy.

About the position:

We are seeking an experienced, proactive, and values-driven Program Manager - Technology to join our Technology & PMO team. Reporting directly to the Head of PMO (Delivery & Transformation), this pivotal role serves as the critical strategic interface between business units and Technology, driving the delivery of complex multi-domain programs that underpin Snowy Hydro's corporate strategy and energy transition initiatives.

In this role, you will take ownership of a rich, diverse technology portfolio spanning Generation, Commercial Operations, and Retail environments—ranging from system integration to trading platform enhancements (ITMS), cybersecurity, and corporate applications. Leading an established team of 9 to 15 internal and contract Project Managers, you will champion delivery hygiene and rigorous governance while empowering and developing our internal capability.

If you are an empathetic leader and clear communicator who excels at bridging technical detail with C-suite strategy, navigating transformation, and turning complex roadmaps into high-impact business outcomes, this chunky and impactful role offers an outstanding opportunity to make your mark.

Key Responsibilities:

Strategic Roadmap & Prioritisation: Own the technology delivery roadmap for assigned business domains. Track financial-year capital investment technology commitments, facilitate quarterly domain prioritisation reviews, and balance competing business demand against delivery capacity to maximise organisational value.

Program Delivery & Best-Practice Assurance: Oversee end-to-end execution across multiple concurrent technology projects. Maintain rigorous project hygiene, best-practice delivery controls, risk mitigation, and milestone tracking across both traditional waterfall and modern agile/hybrid delivery lifecycles.

People Leadership & Capability Development: Lead, coach, and support a team of 9 to 15 Project Managers. Cultivate internal capability and "grow energy superstars" by identifying skill gaps, offering targeted development pathways, and supporting team wellbeing and resilience through organisational transformation.

Executive Stakeholder Partnership: Facilitate program steering committees attended by executive stakeholders. Act as a strategic translator by turning complex technical challenges and project data into plain, accessible business language, maintaining executive confidence and ensuring transparent escalation management.

Delivery Governance & Tooling: Establish operational rigour and transparent reporting using enterprise tools (Jira, ServiceNow SPM), providing executive leadership and the Head of PMO with frontline visibility into portfolio health, delivery pinch points, and financial performance.

About the location:

This role is a hybrid position, which can be based in Melbourne or Sydney (with regional travel where required), operating under our flexible 3-day in-office policy.

About you:

Professional Background: Extensive experience (7+ years) leading technology program delivery, PMO functions, or portfolio governance within large, complex environments. Energy/utility sector experience is highly regarded, though candidates with strong backgrounds across banking, retail, or critical infrastructure are warmly encouraged to apply.

Diverse Technology Exposure: Demonstrated track record overseeing diverse technology programs—spanning corporate systems, infrastructure, systems integration, cyber security, or operational technology—alongside an appetite to quickly grasp unfamiliar domains.

High-Calibre People Leadership: Proven track record managing teams of 8+ project professionals, passionate about mentoring, fostering psychological safety, managing workload fatigue during change, and upskilling talent.

Agile & Hybrid Delivery Expertise: Deep practical understanding of diverse delivery methodologies, specifically hybrid models (waterfall governance coupled with agile delivery execution), particularly in data, digital, and AI-enabled initiatives.

Executive Communication & Translation: Outstanding verbal and written communication skills with the proven ability to articulate technical concepts simply and persuasively to C-suite and executive steering committees.

Governance & Tools: Practical experience with portfolio management software such as ServiceNow SPM, Jira, and enterprise reporting dashboards. Relevant certifications in Program or Project Management (e.g., MSP, Prince2, PMP, Agile/Scrum) or equivalent practical experience.

About our workforce:

Snowy Hydro has a culture of decency and inclusion, with a commitment to the health and wellbeing of our people and a supportive environment to ensure that everyone - regardless of background - feels included and can succeed. At Snowy Hydro, we recognise that we are made stronger by the unique capabilities and qualities that each individual brings, and we believe in providing an environment that allows that uniqueness to thrive.

Snowy Hydro is proud to be an Equal Opportunity employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for a role with Snowy Hydro and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an email with your request to the Snowy Hydro recruitment team at ***********@snowyhydro.com.au.