Program Manager III: 3PL & Last-Mile Growth

Amazon Inc.; Victoria; On-site; AUD 140,000 - 190,000; Full time

Job summary

Amazon is seeking a Program Manager III to shape the next phase of its last mile delivery network in Australia. You will manage third-party carriers and eDSP partnerships, driving expansion into new geographies and service types while owning performance end to end from speed to cost per package.

You will write clear narratives for senior leaders, use data to guide decisions, and collaborate with Customer Experience, Supply Chain, Finance, Procurement, Middle Mile, and Fulfillment Center teams to

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.

Responsibilities

• Own end-to-end carrier performance across delivery speed, cost per package, and capacity reliability, using Excel and QuickSight dashboards to track metrics and spot improvement opportunities.
• Drive expansion of new nodes, postcodes, and service types by building the business case, managing launch execution, and coordinating with cross-functional partners.
• Lead capacity planning for high-volume events including peak, developing ramp-up plans and contingency measures to keep the network running smoothly.
• Conduct weekly and monthly performance reviews with carriers, performing root-cause analysis and driving corrective-action plans when targets are missed.
• Write data-led program documents (business reviews, PR/FAQs) independently and present recommendations to senior leaders across Planning, Finance, and Operations.

Skills

Data-driven decisions

Stakeholder management

Communication

Leadership

Analytical thinking

Education

Master's degree or MBA in related field

Tools

Excel

Amazon QuickSight

Job description

Amazon is seeking a Program Manager III to shape the next phase of its last mile delivery network in Australia. You will manage third-party carriers and eDSP partnerships, driving expansion into new geographies and service types while owning performance end to end from speed to cost per package.

You will write clear narratives for senior leaders, use data to guide decisions, and collaborate with Customer Experience, Supply Chain, Finance, Procurement, Middle Mile, and Fulfillment Center teams to