Program Manager III: 3PL & eDSP Growth & Carrier Performance

Amazon Inc.; Western Australia; On-site; AUD 140,000 - 190,000; Full time

Job summary

Amazon is seeking a Program Manager III to shape the expansion of its last mile carrier network in Australia. You will manage third-party and eDSP carriers, drive expansion into new geographies and service types, and own end-to-end carrier performance with data-driven decisions.

You will collaborate with Customer Experience, Supply Chain, Finance, Procurement, Middle Mile, and Fulfillment Center teams to deliver results and present recommendations to senior leaders.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
• (Duplicate qualification) Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.

Responsibilities

• Own end-to-end carrier performance across delivery speed, cost per package, and capacity reliability, using Excel and QuickSight dashboards to track metrics and spot improvement opportunities.
• Drive expansion of new nodes, postcodes, and service types by building the business case, managing launch execution, and coordinating with cross-functional partners.
• Lead capacity planning for high-volume events including peak, developing ramp-up plans and contingency measures to keep the network running smoothly.
• Conduct weekly and monthly performance reviews with carriers, performing root-cause analysis and driving corrective-action plans when targets are missed.
• Write data-led program documents (business reviews, PR/FAQs) independently and present recommendations to senior leaders across Planning, Finance, and Operations.

Skills

Program management

Data-driven decisions

End-to-end delivery

Process improvements

Education

Master's degree or MBA

Job description

Amazon is seeking a Program Manager III to shape the expansion of its last mile carrier network in Australia. You will manage third-party and eDSP carriers, drive expansion into new geographies and service types, and own end-to-end carrier performance with data-driven decisions.

You will collaborate with Customer Experience, Supply Chain, Finance, Procurement, Middle Mile, and Fulfillment Center teams to deliver results and present recommendations to senior leaders.