Program Manager - 3PL Transportation & Carrier Performance

Amazon Inc.; Queensland; In loco; AUD 150.000 - 190.000; Tempo pieno

Descrizione del lavoro

Amazon's last mile delivery program in Australia is seeking a Program Manager III to shape future growth. You will manage third-party and eDSP carriers, drive expansion into new geographies and service types, and own carrier performance end-to-end using data to inform decisions and present to senior leaders.

Collaborating with Customer Experience, Supply Chain, Finance, Procurement, Middle Mile, and Fulfillment Center teams, you will build business cases, lead launches, run capacity planning,

Competenze

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.

Mansioni

• Own end-to-end carrier performance across delivery speed, cost per package, and capacity reliability, using Excel and QuickSight dashboards to track metrics and spot improvement opportunities.
• Drive expansion of new nodes, postcodes, and service types by building the business case, managing launch execution, and coordinating with cross-functional partners.
• Lead capacity planning for high-volume events including peak, developing ramp-up plans and contingency measures to keep the network running smoothly.
• Conduct weekly and monthly performance reviews with carriers, performing root-cause analysis and driving corrective-action plans when targets are missed.
• Write data-led program documents (business reviews, PR/FAQs) independently and present recommendations to senior leaders across Planning, Finance, and Operations.

Conoscenze

Program management

Data-driven decisions

Leadership communication

End-to-end delivery

Formazione

Master's degree or MBA

Strumenti

Excel

Amazon QuickSight

Descrizione del lavoro

Amazon's last mile delivery program in Australia is seeking a Program Manager III to shape future growth. You will manage third-party and eDSP carriers, drive expansion into new geographies and service types, and own carrier performance end-to-end using data to inform decisions and present to senior leaders.

Collaborating with Customer Experience, Supply Chain, Finance, Procurement, Middle Mile, and Fulfillment Center teams, you will build business cases, lead launches, run capacity planning,