Program Manager - Canterbury Medicare Mental Health Centre

One Door Mental Health; Sydney; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Salary packaging up to $15,900

Fitness Passport

Birthday leave

Study leave

Annual picnic day leave

CommBank workplace banking portal

Job summary

One Door Mental Health is seeking a Program Manager for the Canterbury Medicare Mental Health Centre. You will lead an established community mental health service during a growth phase as we relocate to a larger, purpose-built facility in Campsie.

This full-time role includes an on-call roster and occasional after-hours and weekend work with flexible arrangements for the right candidate, focusing on partnerships, quality, and service improvement.

Qualifications

• Tertiary qualification in psychology, social work, counselling or other relevant profession with current registration.
• Proven leadership experience and ability to coach, mentor and develop a team to deliver best quality service outcomes.
• Experience in analysing service data to inform improvement and design.
• Strong organisational skills to manage multiple tasks and deadlines.
• Excellent interpersonal and communication skills for stakeholder engagement.

Responsibilities

• Oversee service operations, budget performance, quality and compliance against organisational targets.
• Foster a recovery-oriented, trauma-informed culture and support multidisciplinary teams.
• Coach, mentor and develop staff to strengthen capability and engagement.
• Build and maintain partnerships with community, clinical and sector stakeholders.
• Oversee governance, quality assurance and continuous improvement for service delivery.
• Transform Lives: empower individuals to achieve goals and improve quality of life.
• Competitive Salary Packaging: maximise take-home pay through salary packaging.
• Fitness Passport: access to gym/fitness centers through program.
• Leave Perks: birthday leave, study leave, extra annual picnic day.

Skills

Leadership

Coaching

Stakeholder management

Data analysis

Budget management

On-call coordination

Education

Tertiary qualification in psychology, social work, counselling or relevant profession

Job description

Program Manager - Canterbury Medicare Mental Health Centre

• Build meaningful partnerships and drive positive mental health outcomes across the community
• Lead an established community mental health service entering a phase of growth as we relocate to a larger, purpose built facility
• Full-Time position based in Canterbury, with relocation to a larger centre in Campsie currently underway (approximately 10 minutes from the current location)

About the Service

Medicare Mental Health Centre (MMHC) Canterbury is an adult mental health centre offering a welcoming, low-stigma entry point for individuals experiencing distress or crisis. The centre delivers short- to medium-term episodes of care, connecting people to ongoing support through service navigation and collaborative care planning.

About the role

Join us at an exciting time of growth as we prepare to relocate to a larger, purpose-built centre in Campsie and expand to seven day operations. We're looking for a strategic, influential and adaptable leader who passionate about improving mental health outcomes, empowering teams and building strong community partnerships. This full time opportunity includes participation in an on-call roster and occasional after-hours and weekend work, with flexible working arrangements considered for the right candidate.

Key responsibilities

• Oversee service operations, budget performance, quality and compliance requirements and the achievement of key service targets in line with organisational policies and procedures.
• Foster a positive, recovery-oriented and trauma-informed culture that champions lived and living experience and supports a high-performing multidisciplinary team.
• Coach, mentor and develop staff, strengthening capability, engagement and professional growth across the service.
• Build and maintain strong partnerships with community, clinical and sector stakeholders to enhance collaboration and improve access to support.
• Oversee service budget, performance targets, governance, quality assurance and continuous improvement activities to ensure sustainable and effective service delivery.
• Transform Lives:Play a vital role in empowering individuals, helping them achieve their goals and improve their quality of life.
• Competitive Salary Packaging:Maximize your take-home pay by salary packaging up to $15,900.
• Fitness Passport:Take advantage of our discounted workplace health and fitness program, offering you and your family access to a wide range of gyms, pools, and fitness centers at a fraction of the regular cost. For 50% less than a typical gym membership, enjoy unlimited visits and stay motivated to maintain your health and well-being.
• Leave Perks:Enjoy leave perks including birthday leave, study leave, and an extra annual picnic day leave!
• Workplace Banking Portal: Access that provides convenient access to a range of banking and lifestyle benefits offered through our CommBank program.

What you’ll bring

• Tertiary Qualification in Psychology, Social Work, Counselling or other relevant professions with current registration with the relevant professional body (AHPRA, AASW, PACFA, etc.)
• Proven experience in leadership and capability to coach, mentor and develop a team to achieve best quality service outcomes including experience in the provision of high-quality supervision.
• An understanding of service data and the ability to analyse data to inform service improvement and design.
• High level of organisation skills with demonstrated ability to prioritise, manage multiple complex tasks concurrently, work under pressure and meet deadlines.
• Outstanding interpersonal and communication skills with the ability to consult, negotiate and influence peers, stakeholders, and government agencies with diplomacy to achieve effective outcomes.