Program Manager

Bank Australia; Sydney; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

14% super

Bonus leave scheme

24/7 free counselling

Free flu vaccinations

Discounted gym memberships

Study assistance

Paid parental leave

Volunteer/ Bereavement/ Gender-affirm/

Family violence leave

Job summary

Bank Australia is seeking a strategic, energetic Program Manager to lead a team of EPMO Project Managers and drive end-to-end delivery of assigned programs aligned with the Corporate Strategy.

You will partner with business leaders to ensure timely decisions, manage risks, and optimise resources. Travel between Sydney, Melbourne and Brisbane is required as needed. The role offers flexible working options and a comprehensive benefits package.

Qualifications

• Proven program, project and stakeholder management of high-profile strategic activity.
• Experience managing program support from 3rd parties at the delivery level.
• Ability to build and maintain an effective team culture around a shared vision for success.
• Proven ability to deliver time, cost, benefits, ROI and quality within risk appetite.

Responsibilities

• Lead and mentor your team of EPMO Project Managers and oversee their delivery efforts.
• Program and project manage assigned strategic activity and own end-to-end delivery to achieve timely outcomes and KPIs.
• Earn and maintain a reputation for being a trusted partner in program and project management of strategic activity.
• Provide early warning of emerging risks or issues threatening the Critical Path, budget or scope.
• Design, implement and embed metrics for measuring success in realising benefits.
• Provide clear, timely status reporting and line-of-sight over health and budget performance.
• Facilitate change journeys with the Bank’s Change Management Team and support adoption.
• Promote simplification and standardisation of program management processes.

Skills

Program management

Stakeholder management

Team leadership

Risk management

Change management

Education

Tertiary qualifications in Project Management, Business, Commerce, Finance, Technology or related field

Job description

We are looking for a strategically-minded and energetic Program Manager to join the bank.

The Program Manager leads a team of people alongside assigned programs and projects to achieve desired outcomes in support of realising the Corporate Strategy.

The Program Manager also fosters partnerships with business leaders that ensure timely decisions and fit-for-purpose solutions are delivered in line with expectations. They reduce the risk of unintended consequences emerging during and after the delivery while optimising the deployment of resources (time, people, money and expertise) towards assigned programs and projects.

This role can be based out of either the Head Office in Sydney (Mascot with relocation to the CBD in November) or Melbourne (Collingwood) or in Brisbane; however, some travel between these locations will be required.

• We have big plans to become Australia’s leading purpose-driven bank. You will be joining a growing organisation.
• As a certified B Corp, we’re part of a global business community who meet thehighest social and environmental standards, balancing profit and purpose.
• Every role and person in our bank is essential to bringing our values, purpose and aspiration to life.
• We offer flexible working options, 14% super and a bonus leave scheme.
• Our staff have access to a range of meaningful benefits to support their physical and mental wellbeing including 24/7 free counselling, free flu vaccinations and discounted gym memberships.
• We also support staff with study assistance, paid parental leave (regardless of gender), volunteer, bereavement, gender affirmation and family violence leave; and the opportunity for bonus annual leave.
• We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values.

What you will be doing

• Lead and mentor your team of EPMO Project Managers and oversee their delivery efforts.
• Program and project manage assigned strategic activity and own other assigned work end-to-end to achieve timely outcomes and KPIs involving people, systems, processes, third parties and the customer.
• Earn and maintain a reputation for being a trusted partner in program and project management of strategic activity.
• Provide early warning of emerging risks or issues threatening the Critical Path, budget, benefit case or intended scope/quality of outcomes for the initiatives you are responsible for and with an appreciation for their impact on the Bank’s broader Strategic Project Portfolio.
• Design, implement and embed metrics for measuring success in realising benefits and the enduring adoption of delivered outcomes. Alert the appropriate assurance authority to shortfalls as required.
• Provide clear, meaningful, transparent, accurate and timely status reporting and line-of-sight over the health, budget performance, benefit realisation and progress of assigned programs and projects while ensuring that Sponsors, Business Owners, stakeholders and the EPMO feel well informed.
• Bring affected people on any change journey you are driving while consulting with the Bank’s Change Management Team and being sensitive to a person’s ability to handle the pace and volume of change.
• Provide thought leadership towards the simplification and standardisation of program and project management processes, templates and disciplines to remove inefficiencies, release capacity and align with industry best practice.

What you will bring

• Demonstrated program, project and stakeholder management of high-profile and high-risk strategic activity in support of realising a Corporate Strategy
• Proven ability to manage program support from 3rd-parties at the delivery level.
• Willingness to build and maintain an effective team culture that binds people around a shared vision for success.
• Proven ability for programs and projects under management to achieve intended time, cost, benefits, ROI and quality of outcomes within risk appetite.
• Demonstrated satisfaction of Program and Strategic Portfolio interdependencies in a timely manner.
• A growth mindset that delivers continuous improvement in the value-add delivered by Direct Reports.
• Proven ability to engage, advise, and influence senior leaders and dispersed teams across hybrid environments.
• Proven ability to build and manage effective stakeholder relationships across business units and project teams.
• Proven ability to influence, guide, and coordinate the efforts of others, particularly in challenging or ambiguous change environments.
• Demonstrated initiative, adaptability, and sound judgement in unfamiliar or rapidly evolving situations.
• Proven ability to operate independently within defined boundaries.Commitment to Bank Australia’s purpose, aspiration, values and brand as well as the B Corp ethos.
• Tertiary qualifications in Project Management, Business, Commerce, Finance, Technology or a related field of study. Post graduate qualifications in these fields and/or an MBA.
• 7-10 years accumulated experience in a similar role or capacity.

Even better, if you have:

• Experience supporting large scale data migration initiatives, including customer, product, and financial data transitions as part of core banking or enterprise transformation programs.
• Experience leading or supporting core banking system integration, including change impact management, stakeholder readiness, and adoption across impacted business units.
• Experience supporting uplift programs to meet regulatory, risk, and/or operational resilience requirements including Cyber and Information Security within a financial institution.
• M&A delivery experience within the context of a previous Mutual Bank merger or another commercial acquisition or separation.
• Experience supporting the implementation of a strategic enterprise-wide technology platform of material scale and cost.
• Experience delivering engagements in a consulting environment.

Bank Australia is an equal opportunity employer committed to sustainable development. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities because we want to reflect the diversity of our communities. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.