Program Manager

MA MISSION AUSTRALIA; Broken Hill; Vor Ort; AUD 106.000 - 130.000; Vollzeit

Benefits dieser Stelle

Not-for-profit salary packaging

Confidential counselling

Volunteering opportunities

Extra leave

Annual leave purchase

Zusammenfassung

Mission Australia is seeking an experienced Program Manager to lead Adult and Youth AOD and Commonwealth Psychosocial Support programs across Broken Hill, Dareton, Wilcannia and Menindee. You will supervise case workers and peer workers, build strong partnerships and guide a values-led, person-centred service delivery approach.

The role focuses on safety, inclusion and high-quality practice, with responsibilities for budgeting, compliance and performance across multiple communities in Far West

Qualifikationen

• Relevant tertiary qualification in community, health or human services.
• Demonstrated experience in mental health and Alcohol and Other Drugs (AOD) services.
• Strong people leadership, coaching and team development skills.
• Experience delivering services with complex client needs and outcomes.
• Ability to manage budgets, resources, reporting, risks and compliance.
• Knowledge of Far West NSW communities and regional delivery challenges.

Aufgaben

• Lead, support and develop multidisciplinary teams delivering Adult and Youth AOD and Commonwealth Psychosocial Support services across Broken Hill and Dareton.
• Provide values-led leadership, coaching and supervision to build a capable, engaged team.
• Oversee case work and peer-led service delivery with a person-centred approach.
• Ensure programs meet contractual requirements, funding guidelines, quality frameworks, KPIs and policies.
• Foster safe, consistent, high-quality practice across services for mental health, psychosocial and AOD challenges.
• Build and maintain partnerships with local health providers and community organisations.
• Support locally responsive service delivery using knowledge of Broken Hill, Dareton and Far West communities.
• Monitor program performance, identify risks and opportunities, drive continuous improvement.
• Manage program resources, budgets and expenditure to maintain service delivery.
• Champion a culture of safety, inclusion, collaboration and client focus, including child-safe practices.

Kenntnisse

Mental health

AOD experience

People leadership

Team coaching

Budget management

Ausbildung

Tertiary qualification

Jobbeschreibung

Permanent Full-Time Opportunity $118,063 per annum + Super + Not for Profit Salary Packaging Location: Broken Hill NSW 2880

Make a meaningful difference to the lives of Australians in need! Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all. Find out more about us and our purpose.

Your Opportunity

Across Broken Hill, Dareton, Wilcannia and Menindee, strong local services and trusted relationships can make a lasting difference for people and communities.

We’re seeking an experienced Program Manager with strong mental health and AOD experience to lead our Adult and Youth AOD and Commonwealth Psychosocial Support programs across the Far West.

You’ll lead case workers and peer workers, strengthen local partnerships and support your team to deliver compassionate, person-centred services that respond to the needs of each community. With Mission Australia, you’ll have the opportunity to lead with purpose and help people recover, reconnect and build healthier, more stable lives.

Your responsibilities will be to:

• Lead, support and develop multidisciplinary teams delivering Adult and Youth AOD and Commonwealth Psychosocial Support services across Broken Hill and Dareton.


• Provide values-led leadership, coaching and supervision that builds a capable, engaged and accountable team.


• Oversee case work and peer-led service delivery, ensuring services are person-centred, culturally responsive and focused on positive client outcomes.


• Ensure programs meet contractual requirements, funding guidelines, quality frameworks, KPIs and organisational policies.


• Foster safe, consistent and high-quality practice across services supporting people experiencing mental health, psychosocial and AOD challenges.


• Build and maintain strong partnerships with local health providers, community organisations, referral partners and other stakeholders across Far West NSW.


• Use a strong understanding of Broken Hill, Dareton and Far West communities to support locally responsive service delivery.


• Monitor program performance, identify risks and opportunities, and drive continuous improvement across the services.


• Manage program resources, budgets and expenditure responsibly while maintaining effective service delivery.


• Champion a culture of safety, inclusion, collaboration and client focus, ensuring children and young people accessing services are supported within a child-safe environment.

Requirements for Success

• Relevant tertiary qualification combined with substantial experience in community, health, human services or a related field.


• Demonstrated experience within mental health and Alcohol and Other Drugs (AOD) services, with the ability to lead teams working with people with complex support needs.


• Strong people leadership skills, with demonstrated experience coaching, developing and supporting multidisciplinary teams.


• Sound understanding of psychosocial support, recovery-oriented and person-centred approaches.


• Experience leading programs within a complex community service environment while achieving service outcomes, contractual requirements and KPIs.


• Strong understanding of Far West NSW communities, including the opportunities and challenges associated with delivering services across regional communities.


• Demonstrated ability to establish trusted relationships and collaborate effectively with community organisations, health services and other key stakeholders.


• Strong communication and interpersonal skills, with the ability to lead through change, navigate complexity and address issues constructively.


• Experience managing budgets, resources, reporting, risks and compliance requirements.


• Current NSW Driving Licence.


• Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

• Rewarding work – every day you know you’re making a real difference.


• Not-for-profit salary packaging, reducing your tax (details via AccessPay).


• Free external, confidential counselling and access to chaplaincy support.


• Volunteering opportunities.


• Opportunity to purchase additional annual leave.


• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off.

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [e-mail] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [e-mail].

Find out more about a career with Mission Australia.

Thank you Mission Australia is a national Christian charity motivated by a shared vision of an Australia where everyone has a safe home and can thrive. Since 1859, we’ve been standing alongside people in need across Australia, offering real hope that has lasting impact. Backed by our supporters, churches, partners, and funders, we work together for the long-term wellbeing of anyone who needs us, reflecting our values of respect, compassion, integrity, perseverance and celebration.

We collaborate with people experiencing homelessness or disadvantage to tackle the root causes of their challenges through providing access to safe, affordable homes and innovative, evidence-based support services. Every day we deliver homelessness crisis and prevention services, provide social and affordable housing, assist struggling families and children, address mental health issues, fight substance dependencies, support people with disability and much more. Mission Australia believes a person’s circumstances shouldn’t define their future and that given the right support, everyone can reach their full potential. That’s why we stand together with Australians in need, until they can stand for themselves.

Learn more about Mission Australia and our purpose.