Program Director, Positive Partnerships

Aspect Inc; Mackay Regional; Remote; AUD 110,000 - 140,000; Full time

Job summary

RAATSIC seeks a Program Manager – Strengthening Family Connections to oversee a portfolio of family support programs serving Aboriginal and Torres Strait Islander communities across remote regions of Queensland. This senior role focuses on quality, compliance, and performance while leading a diverse team of practitioners.

The role requires strong leadership, budget oversight, and capability to report to government and funding bodies, with a commitment to trauma-informed and culturally safe

Qualifications

• Experience in social services with direct DFV exposure.
• Knowledge of trauma-informed practice with diverse communities.
• Current C Class Queensland Driver's Licence.
• Working knowledge of community-controlled service delivery.
• Will need to obtain Working with Children Check (Blue Card) before employment.

Responsibilities

• Lead senior leadership and supervise a diverse multidisciplinary team across multiple programs/sites.
• Oversee state government and funding body reporting with high accuracy and contractual compliance.
• Plan, monitor, and evaluate service delivery, budgets, and program performance.
• Maintain stakeholder engagement with government agencies, funders, communities and Elders.
• Support remote site operations and ensure culturally safe, reflective practice across settings.

Skills

Senior leadership

People management

Team leadership

Budget management

Stakeholder engagement

Report writing

Policy frameworks

Trauma-informed practice

Remote service delivery

Cultural safety

Job description

• What Program Director Positive Partnerships Jo...

Program Manager – Strengthening Family Connections (Identified)

4870 Cairns Remote Area Aboriginal and Torres Strait Islander Corporation

Job Description

Program Manager – Strengthening Family Connections – Level 5.1

The Program Manager holds accountability for the quality, compliance, and performance of a diverse suite of family support programs serving Aboriginal and Torres Strait Islander communities across a large and complex geographic footprint.

Leading a team often totwelvestaff including Senior Practitioner,SpecialistWorkersand Case Workers.The Program Manager provides high-level people management, practice oversight, and supervisory leadership while also carrying responsibility for state government and funding body reporting, stakeholder engagement, and remote site operational support. This is a senior leadership role requiring a highly experienced,and systems-focused practitioner with a demonstrated capacity to lead teams and programs effectively across remote and community-controlled service delivery contexts. A deep commitment to Aboriginal and Torres Strait Islander self-determination, the rights and wellbeing of children and families, and the mission of RAATSIC as a community-controlledorganisationis fundamental to this position.

• Demonstrated senior leadership and people management capability, with the ability to lead, supervise, and develop a diverse multidisciplinary team oftenor more staff across multiple programs and sites
• Sound knowledge of family support, child protection, and domestic and family violence service systems in Queensland, including the legislative, policy, and funding frameworks underpinning FWB, FPP, and community-controlled service delivery
• Advanced understanding of trauma-informed, strengths-based, and culturally safe practice frameworks, with the ability to embed these across program operations and team culture
• Demonstrated ability to provide high-level practice oversight and supervision, supporting Senior Practitioners and Specialist Workers tomaintainreflective, evidence-informed, and legislatively compliant casework practice
• Strong program management skills, including the ability to plan,monitor, and evaluate service delivery across multiple concurrent programs, manage budgets, and drive continuous improvement in program performance and outcomes
• Demonstrated experience preparing andsubmittinggovernment and funding body reports, witha high levelof accuracy, attention to detail, and understanding of contractual compliance obligations
• Proven ability to manage remote service delivery, with an understanding of the unique challenges and opportunities of delivering community services in remote Aboriginal and Torres Strait Islander communities
• Highly developed stakeholder engagement and relationship management skills, with the ability torepresentthe organisation effectively with government agencies, funding bodies, community organisations, and Aboriginal and Torres Strait Islander communities and Elders
• Excellent written and verbal communication skills, including the ability to produce high quality reports, briefing papers, correspondence, and program documentation for a range of audiences
• Strong analytical and critical thinking skills, with the ability toidentifyand respond to complex practice, operational, and workforce challenges with sound professional judgement and a solutions-focused approach
• Demonstrated understanding of and commitment to Aboriginal and Torres Strait Islander self-determination, the community-controlled sector, and culturally responsive leadership in a community services context
• Capacity to work with a high degree of autonomy, manage competing priorities across a complex portfolio, andmaintainclear and proactive communication with theOperations Manager andChiefExecutiveOfficer

Requirements:

• Holds a current C Class Queensland DriversLicence
• Hold or is willing to obtain prior to employment a current Working with Children Check(Blue Card)
• Demonstrated experience working in social services, with direct experience in DFV
• Knowledge of trauma-informed practice and experience applying this with individuals and families from diverse backgrounds
• Working knowledge