Program Director - Claims Platform Planning

Transport Accident Commission Victoria; Geelong; Hybrid; AUD 180,000 - 240,000; Full time

Job summary

The Transport Accident Commission Victoria is seeking a Program Director – Claims Platform Planning in Geelong with flexible hybrid working. You will lead the integrated planning, PMO operations and governance across a major enterprise transformation to deliver TAC's claims platform.

Reporting to the General Manager – Claims Platform Delivery, you will build a high-performing leadership team, drive workforce and budget management, and partner with executives to realise ambitious objectives and

Qualifications

• Extensive experience leading complex transformation programs, with proficiency in program planning, PMO leadership, governance and delivery assurance.
• Strong commercial, financial and workforce management capability across large budgets.
• Exceptional stakeholder engagement and executive-level advisory skills.

Responsibilities

• Lead integrated planning and delivery oversight across multiple workstreams to ensure alignment with strategic objectives.
• Establish robust program controls, reporting, and risk management to enable delivery excellence.
• Oversee resource planning and program budgeting to ensure appropriate resourcing and value delivery.

Skills

Transformation leadership

Program planning

PMO leadership

Governance

Budget management

Job description

Program Director - Claims Platform Planning

1d ago , from TAC Transport Accident Commission

Program Director – Claims Platform Planning

• Employment type: Full time, fixed term role for 3 years

• Location: Geelong location with flexible hybrid working

When you work at the TAC, what you do matters.

At the Transport Accident Commission (TAC), our purpose is to care for the lives of everyone who travels on Victoria’s roads. Every day, we contribute to better recovery outcomes for clients and safer journeys across Victoria.

As a Program Director – Claims Platform Planning, you’ll Make Every Day Matter by creating the conditions for people, teams, and the organisation to perform at their best – shaping the future, building capability, nurturing talent, driving innovation, and building a high-performing culture that creates better outcomes.

To learn more about the TAC and our work, visit our website

About the opportunity.

As a Program Director – Claims Platform Planning, you’ll create impact by shaping and driving the successful delivery of a major enterprise transformation. You will lead integrated planning, PMO operations, governance and workforce strategy across a complex program, ensuring teams are empowered to deliver against ambitious objectives. Partnering closely with executive stakeholders, you will play a critical role in delivering the future of TAC’s claims platform.

Key responsibilities include:

• Lead Program Planning and Delivery Assurance by driving integrated planning, dependency management and delivery oversight across multiple workstreams, ensuring the Claims Platform Program remains aligned to strategic objectives and delivers successful outcomes.
• Provide Leadership Across Governance and PMO Functions by establishing robust program controls, executive reporting, performance monitoring and risk management practices that enable informed decision-making and delivery excellence.
• Drive Workforce and Financial Management by overseeing resource planning, capability forecasting and program budget management, ensuring the program is appropriately resourced and delivers value while maintaining strong financial stewardship.

About the Team

This role sits within the Enterprise Transformation division, which is responsible for delivering TAC's most significant strategic and transformation initiatives. The division brings together business, digital, change and delivery expertise to enable sustainable, enterprise-wide outcomes that optimise client experience, employee experience and community impact.

Reporting to the General Manager – Claims Platform Delivery, you will join a brand new, high-performing leadership team delivering the organisation's largest and most complex transformation program. This is an evolving and collaborative team built on shared problem-solving and a strong delivery mindset, working together to shape TAC's future claims platform and support the way our business operates.

What you’ll bring.

At the TAC, leadership is about building a high-performing culture that allows the organisation to create greater impact. Here’s what that looks like as a Program Director – Claims Platform Planning:

• Extensive experience leading complex transformation programs, with a proven track record in program planning, PMO leadership, governance and delivery assurance within large-scale technology or business change environments.
• Strong commercial, financial and workforce management capability, including experience overseeing significant program budgets, optimising resource allocation and managing program performance to achieve strategic outcomes.
• Exceptional stakeholder engagement and influencing skills, with the ability to build trusted relationships, provide executive-level advice and navigate complex organisational environments to drive alignment and delivery success.

Why work at the TAC.

• Lead meaningful impact. Lead work that improves lives, strengthen communities, and contribute to better outcomes for Victorians.
• Grow organisational capability. Build lasting impact through people, build stronger teams, inspire future leaders, and help others realise their potential.
• Create organisational transformation. Shape what comes next, lead complex change, and unlock new opportunities that strengthen TAC for the future.
• Shape the future of TAC. Define the direction, culture, and capability that will shape TAC’s impact for years to come.
• Be rewarded for great work. We offer a range of employee benefits to support your wellbeing, career and life outside of work.

A safe and inclusive place to work.

At the TAC, we’re committed to building a workplace where everyone is respected, supported, and able to perform at their best. We believe diverse perspectives strengthen our organisation and help us create better outcomes for all Victorians. We welcome people of all backgrounds, experiences, and perspectives, and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, culturally diverse communities, women, gender-diverse people, and members of the LGBTIQ+ community.

Child safety.

At the TAC, we are committed to the safety of children and young people. For more information regarding our commitment to child safety, please visit website.

Ready to Make Every Day Matter?

If you’re looking for an opportunity to deepen your impact, build your capability, and contribute to a large-scale transformation agenda focused on creating better outcomes for Victorians,

For more information, read the attached Position Description, or contact Nicola McLennan - Talent Acquisition Specialist (***************@tac.vic.gov.au) for a confidential discussion.

Applications for this role close at 11:55pm on 4th of November 2026.