Program Director

Zensar Technologies; Sydney; Sur place; AUD 240 000 - 360 000; Plein temps

Avantages offerts par ce poste

Flexible work arrangements

Competitive benefits

Résumé du poste

Zensar Technologies in Sydney, Australia is seeking a Program Director to lead large-scale client programs within Capital Markets, focusing on governance and executive stakeholder engagement. The role requires steering strategy, risk management, and end-to-end delivery across multiple workstreams to ensure client satisfaction and successful outcomes.

The position emphasizes executive leadership, alignment across teams, and strong governance with global coordination.

Qualifications

• Significant experience as Program Director or senior program leader.
• Proven governance, risk management and executive stakeholder engagement.
• Ability to influence across organisations and functions without direct authority.
• Excellent communication and presentation skills at C-suite level.
• Strong understanding of end-to-end delivery lifecycle and dependencies.
• Solid commercial awareness including program financials and risks.
• Willingness to travel for onsite client engagement and governance forums.

Responsabilités

• Provide strategic direction and oversight aligned to objectives and contracts.
• Ensure end-to-end delivery across product, BA, Dev, QA, and support.
• Maintain dialogue with senior client executives and sponsors.
• Lead and govern multiple interdependent workstreams with clear priorities.
• Define delivery and governance strategy with accountability structures.
• Escalate critical risks and drive timely resolution across boundaries.
• Oversee delivery teams to ensure consistent execution standards.
• Maintain milestones, financials, risks and reporting with transparency.
• Take overall responsibility for program outcomes and client satisfaction.
• Establish governance best practices tailored to program complexity.

Connaissances

Program Director

Stakeholder management

Governance

Risk management

Executive communication

Description du poste

We’re a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. We love what we do, and we’re passionate about helping our clients thrive in an increasingly complex digital world. Zensar is an organization focused on building relationships with our clients and with each other—and happiness is at the core of everything we do. In fact, we’re so into happiness that we’ve created a Global Happiness Council, and we send out a Happiness Survey to our employees each year. We’ve learned that employee happiness requires more than a competitive paycheck, and our employee value proposition—grow, own, achieve, learn (GOAL)—lays out the core opportunities we seek to foster for every employee. Teamwork and collaboration are critical to Zensar’s mission and success, and our teams work on a diverse and challenging mix of technologies across a broad industry spectrum. These industries include banking and financial services, high-tech and manufacturing, healthcare, insurance, retail, and consumer services. Our employees enjoy flexible work arrangements and a competitive benefits package, including medical, dental, vision, 401(k), among other benefits. If you are looking for a place to have an immediate impact, to grow and contribute, where we work hard, play hard, and support each other, consider joining team Zensar!

Zensar is looking for Program Director in Sydney, Australia

This is a lending requirement so extensive experience Preferably in Asset Finance or similar product implementation lifecycle. As the role is Program Director , which would mean required a large scale or even multiple client projects experience

Role Overview

Capital Markets segment serves investment banks, investment managers, securities and trading firms, corporations and insurance companies, and more. Our solutions provide for the full transaction processing lifecycle, risk management and compliance across multiple asset classes and lending structures.

The UDC Asset Finance Program is a strategic, product delivery program, requiring strong executive leadership, structured governance, and alignment across global functions and senior client stakeholders.

What you will be doing

As part of the Project Management Practice within Capital Markets, the Program Director will ensure the successful governance, alignment and outcome delivery of our largest and most complex client programs.

This role focuses on executive leadership, stakeholder alignment and program governance, rather than direct day-to-day delivery management.

Key responsibilities include

• In conjunction with and UDC stakeholders, provide strategic direction and oversight for the program aligned to business objectives and contractual commitments
• Ensure alignment across product delivery (partner software provider, BA, Dev, QA), implementation teams and support functions, maintaining a coherent end-to-end delivery approach
• Maintain effective dialogue at all levels of the client organisation, including senior executives and sponsors, as well as within leadership
• Lead and govern multiple interdependent workstreams, ensuring clarity of priorities, risks and dependencies
• Define and oversee the overall delivery and governance strategy, ensuring effective decision-making and accountability structures
• Act as the primary escalation point for critical risks and issues, driving timely resolution across organizational boundaries
• Provide oversight and challenge to delivery teams, including Project Managers and delivery leads, to ensure consistent execution standards
• Ensure strong control over program milestones, financials, risks and performance, with clear reporting and transparency
• Take overall responsibility for program outcomes, including delivery confidence and client satisfaction
• Establish and reinforce best practice governance, reporting and program management disciplines, tailored to the complexity of the UDC program

What you bring

• Substantial proven experience as a Program Director or senior program leader, managing complex, high-value client programs
• Strong understanding of program governance, risk management and executive stakeholder engagement
• Ability to influence and align stakeholders across multiple organisations and functions without direct authority
• Excellent communication and presentation skills, with the ability to operate effectively at C-suite level
• Strong understanding of end-to-end delivery lifecycle, including dependencies between build, implementation and support
• Solid commercial awareness, including program financials and delivery risk
• Willingness to travel when necessary to support onsite client engagement and governance forums

Added bonus if you have

• Experience within the Financial Technology / Capital Markets domain, delivering large transformation programs to external clients
• Experience working with tier-1 banking clients
• Knowledge of lending platforms or loan servicing transformations
• Project Management certification

Zensar believes that diversity of backgrounds, thought, experience, and expertise fosters the robust exchange of ideas that enables the highest quality collaboration and work product. Zensar is an equal opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Zensar is committed to providing veteran employment opportunities to our service men and women. Zensar is committed to providing equal employment opportunities for people with disabilities or religious observances, including reasonable accommodation when needed.