Program Coordinator/Support Worker (Hybrid)

Path 2 Life Care; Sydney; Hybrid; AUD 60,000 - 80,000; Full time

Job summary

Path 2 Life Care Pty is seeking an experienced Program Coordinator / Disability Support Worker to join our Sydney team in a hybrid role combining hands-on support with program administration.

You will work closely with management to ensure smooth delivery of participant services while providing direct support to NDIS participants, developing coordination and leadership skills in a supportive environment.

Qualifications

• Experience in disability support or the NDIS sector.
• Strong communication, time management and organisational skills.
• Current NDIS Worker Screening Check.
• Current First Aid and CPR certificates.
• Valid Australian driver's licence.

Responsibilities

• Provide high-quality, person-centred support in home and community settings.
• Assist participants with daily living activities, community engagement and achieving their NDIS goals.
• Promote independence, wellbeing, dignity and choice.
• Build positive and professional relationships with participants, families and stakeholders.
• Complete accurate and timely shift notes, incident documentation and support records.
• Assist with staff rostering, scheduling and shift coverage.
• Coordinate day-to-day participant activities, appointments and support arrangements.
• Communicate with support workers, participants, families and relevant service providers.
• Assist with participant onboarding, support documentation and service arrangements.
• Monitor completion of staff documentation, shift notes and handover records.
• Support management with service delivery, incident follow-ups and operational tasks.
• Assist with implementing organisational policies, procedures and NDIS compliance requirements.
• Identify and elevate participant concerns, service delivery issues and potential risks to management.

Skills

Disability support

NDIS knowledge

Communication skills

Time management

Organisational skills

Microsoft Office

Education

Certificate III in Individual Support (Disability)

Certificate IV in Disability (optional)

Tools

Microsoft Office Suite

Digital systems

Job description

We are seeking an experienced, organised and motivated Program Coordinator / Disability Support Worker to join our growing team.

This is a hybrid position combining hands-on disability support with program administration, staff scheduling and day-to-day operational assistance.

The successful candidate will work closely with management to support the smooth delivery of participant services while continuing to provide direct support to NDIS participants.

This opportunity is ideal for an experienced Disability Support Worker looking to develop their coordination, leadership and administrative skills.

We are seeking an experienced, organised and motivated Program Coordinator / Disability Support Worker to join our growing team.

This is a hybrid position combining hands-on disability support with program administration, staff scheduling and day-to-day operational assistance.

The successful candidate will work closely with management to support the smooth delivery of participant services while continuing to provide direct support to NDIS participants.

This opportunity is ideal for an experienced Disability Support Worker looking to develop their coordination, leadership and administrative skills.

Key Responsibilities

Participant Support

• Provide high-quality, person-centred support in home and community settings.

• Assist participants with daily living activities, community engagement and achieving their NDIS goals.

• Promote independence, wellbeing, dignity and choice.

• Build positive and professional relationships with participants, families and stakeholders.

• Complete accurate and timely shift notes, incident documentation and support records.

Program Coordination & Administration

• Assist with staff rostering, scheduling and shift coverage.

• Coordinate day-to-day participant activities, appointments and support arrangements.

• Communicate with support workers, participants, families and relevant service providers.

• Assist with participant onboarding, support documentation and service arrangements.

• Monitor completion of staff documentation, shift notes and handover records.

• Support management with service delivery, incident follow-ups and operational tasks.

• Assist with implementing organisational policies, procedures and NDIS compliance requirements.

• Identify and elevate participant concerns, service delivery issues and potential risks to management.

• About You

We are looking for someone who is compassionate, dependable, adaptable and confident taking initiative.

Essential Requirements

• Previous experience working in disability support or the NDIS sector.

• Strong communication, time management and organisational skills.

• Good computer literacy, including Microsoft Office, email and digital systems.

• Ability to multitask, problem-solve and manage changing priorities.

• Understanding of participant rights, confidentiality and professional boundaries.

• Current NDIS Worker Screening Check.

• Current First Aid and CPR certificates.

• Valid Australian driver's licence and access to a reliable vehicle.

Highly Regarded

• Certificate III or IV in Individual Support, Disability or a related qualification.

• Experience with staff rostering, scheduling or administrative responsibilities.

• Experience working in supported independent living (SIL) environments.

• Familiarity with NDIS documentation, incident reporting and Practice Standards.

• Previous experience supporting or mentoring other team members.