Product & Strategic Partnerships Lead

TELUS Health (Canada); Melbourne, Sydney, Brisbane; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

TELUS Health is expanding its APAC presence from Melbourne, Sydney or Brisbane with a flexible hybrid working arrangement. You’ll support partnership growth, market insights, and cross‑functional collaboration across Global Product, regional sales and marketing teams.

You’ll contribute to market analysis, competitive intelligence, and commercial strategy that informs regional product decisions and partnerships.

Qualifications

• 5+ years of professional experience in partnership management, product marketing, account management, or business development.

Responsibilities

• APAC Market & Competitor Intelligence: Research market opportunities and prepare competitive intelligence reports for leadership.
• Identify partnership opportunities and surface gaps in TELUS Health's regional product offering.
• Support decision-making by compiling market data, regulatory updates, and insights for regional/global leadership.
• Global Product & Regional Business Collaboration: Translate APAC requirements to Global Product teams and align regional priorities.
• Coordinate cross-functional work with Sales, Marketing, Operations, and Product teams to move partnerships forward smoothly.
• Strategic Partnership & Commercial Management: Assist in managing partnerships, monitor timelines, renewals, and performance.
• Prepare for negotiations by building business cases and supporting commercial discussions.
• Track partnership health by monitoring performance, risks, and maintaining records of agreements.
• Product Marketing & Go-to-Market Support: Aid launches and collateral tailored to APAC markets; gather customer feedback for improvements.
• Commercial Analysis & Reporting: Develop dashboards and forecasts to inform leadership about partnership status and opportunities.

Skills

Partnership management

Product marketing

Account management

Business development

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

TELUS Health is building trusted digital health solutions for Asia‑Pacific's rapidly evolving healthcare and employee wellbeing markets. As a Product & Strategic Partnerships Coordinator, you’ll support the development and growth of key partnerships across the region-working alongside our Global Product teams, regional sales and marketing partners, and business stakeholders.

In this role, you’ll contribute to partnership development, market analysis, and go‑to‑market initiatives that bring TELUS Health solutions to providers and employers across APAC. You’ll learn how global product strategy translates into regional opportunities, build your understanding of partnership dynamics and commercial fundamentals, and develop skills in stakeholder management, market analysis, and commercial collaboration.

You’ll help strengthen TELUS Health’s footprint in APAC by supporting partnership growth, gathering market insights, and enabling cross‑functional teams to work effectively together. Your work directly contributes to regional business objectives and product success.

Based in Melbourne, Sydney, or Brisbane with a flexible working arrangement. You’ll work from home most days with ad hoc office attendance as required for meetings, collaboration, and team connection.

Role & Responsibilities:

APAC Market & Competitor Intelligence

Research market opportunities. Monitor APAC market developments, competitor activity, and customer needs across key geographies. Prepare market summaries and competitive intelligence reports that help the leadership team understand regional opportunities and inform product positioning.

Identify partnership opportunities. Work with senior partners to evaluate market viability and identify where TELUS Health’s solutions fit regional customer needs. Help surface gaps in the current product offering and opportunities for regional expansion.

Support decision-making. Compile market data, regulatory updates, and competitive insights into clear, actionable summaries for regional and global leadership. As you develop expertise, your analysis will directly inform partnership strategy and product decisions.

Global Product & Regional Business Collaboration

Be the translator. Help communicate APAC business requirements, customer feedback, and market insights to Global Product teams. Support your senior leader in translating global product strategy into region‑specific opportunities and priorities.

Coordinate cross‑functional work. Work with Sales, Marketing, Operations, and Product teams to align on regional priorities. Help surface blockers, coordinate timelines, and ensure partnership initiatives move forward smoothly.

Strategic Partnership & Commercial Management

Support partnership development. Assist in managing key partnerships‑monitoring contract timelines, flagging renewal opportunities, and tracking partnership performance. Support your senior leader in identifying opportunities to strengthen existing partnerships and explore new ones.

Prepare for negotiations. Gather data and build business cases for partnership opportunities and expansions. Support senior team members as they lead commercial discussions, learning how partnerships are structured, negotiated, and managed.

Track partnership health. Monitor partnership performance, identify risks (contract expirations, performance issues), and bring these to your senior leader’s attention. Maintain organized records of partnership agreements and performance metrics.

Product Marketing & Go‑to‑Market Support

Support product launches. Assist with product launches and go‑to‑market planning in collaboration with Marketing, Sales, and Product teams. Help develop positioning, collateral, and sales enablement materials tailored to APAC markets.

Research and analyze. Monitor product performance and gather customer feedback to identify improvement opportunities and regional customization needs. Share insights with the product and marketing teams.

Commercial Analysis & Reporting

Track performance. Monitor partnership revenue and performance metrics. Develop dashboards and regular updates that give leadership visibility into partnership status, opportunities, and risks.

Support forecasting. Assist with quarterly and annual business planning by gathering data, analyzing trends, and preparing summaries for leadership review.

Skills & Experience Required:

5+ years of professional experience in one or more of the following: partnership management, product marketing, account management, business development, or