Product & Strategic Partnerships Lead

Lifeworks; Melbourne; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Wellbeing Days

Insurance coverage

Employee assistance program

Flexible work arrangements

Career mobility

Learning benefits

Diversity & Inclusion groups

Job summary

TELUS Health is expanding its APAC partnerships team from Melbourne, Sydney, or Brisbane with a flexible hybrid setup. The role focuses on market analysis, partnership development, and cross-functional collaboration to drive growth across the region.

You will support regional go-to-market efforts, translate global strategy into APAC opportunities, and help shape strategic partnerships that advance TELUS Health solutions for providers and employers in Australia and beyond.

Qualifications

• Experience in building strategic partnerships across regions or markets.
• Ability to translate global product strategy into regional opportunities.
• Strong stakeholder management and communication skills.
• Comfort with contracts, revenue concepts, and market opportunity.
• Experience using data to support decisions and reports.

Responsibilities

• Research market opportunities and prepare market summaries.
• Identify partnership opportunities and surface gaps for regional expansion.
• Support decision-making with clear market data and insights.
• Be the translator of APAC business requirements to Global Product teams.
• Coordinate cross-functional work with Sales, Marketing, Operations, and Product teams.
• Support partnership development, renewals, and performance tracking.
• Prepare for negotiations and help build business cases for opportunities.
• Track partnership health and risk, maintaining organized records.

Skills

Partnership management

Product marketing

Account management

Business development

Data analysis

Education

Bachelor's degree in Business/Commerce/Marketing

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

TELUS Health is building trusted digital health solutions for Asia-Pacific's rapidly evolving healthcare and employee wellbeing markets. As a Product & Strategic Partnerships Coordinator, you'll support the development and growth of key partnerships across the region—working alongside our Global Product teams, regional sales and marketing partners, and business stakeholders.

In this role, you'll contribute to partnership development, market analysis, and go-to-market initiatives that bring TELUS Health solutions to providers and employers across APAC. You'll learn how global product strategy translates into regional opportunities, build your understanding of partnership dynamics and commercial fundamentals, and develop skills in stakeholder management, market analysis, and commercial collaboration.

You’ll help strengthen TELUS Health’s footprint in APAC by supporting partnership growth, gathering market insights, and enabling cross-functional teams to work effectively together. Your work directly contributes to regional business objectives and product success.

Based in Melbourne, Sydney, or Brisbane with a flexible working arrangement. You'll work from home most days with ad hoc office attendance as required for meetings, collaboration, and team connection.

Role & Responsibilities:

• Research market opportunities. Monitor APAC market developments, competitor activity, and customer needs across key geographies. Prepare market summaries and competitive intelligence reports that help the leadership team understand regional opportunities and inform product positioning.
• Identify partnership opportunities. Work with senior partners to evaluate market viability and identify where TELUS Health's solutions fit regional customer needs. Help surface gaps in the current product offering and opportunities for regional expansion.
• Support decision-making. Compile market data, regulatory updates, and competitive insights into clear, actionable summaries for regional and global leadership. As you develop expertise, your analysis will directly inform partnership strategy and product decisions.

Global Product & Regional Business Collaboration

• Be the translator. Help communicate APAC business requirements, customer feedback, and market insights to Global Product teams. Support your senior leader in translating global product strategy into region-specific opportunities and priorities.
• Coordinate cross-functional work. Work with Sales, Marketing, Operations, and Product teams to align on regional priorities. Help surface blockers, coordinate timelines, and ensure partnership initiatives move forward smoothly.

Strategic Partnership & Commercial Management

• Support partnership development. Assist in managing key partnerships—monitoring contract timelines, flagging renewal opportunities, and tracking partnership performance. Support your senior leader in identifying opportunities to strengthen existing partnerships and explore new ones.
• Prepare for negotiations. Gather data and build business cases for partnership opportunities and expansions. Support senior team members as they lead commercial discussions, learning how partnerships are structured, negotiated, and managed.
• Track partnership health. Monitor partnership performance, identify risks (contract expirations, performance issues), and bring these to your senior leader's attention. Maintain organized records of partnership agreements and performance metrics.

Product Marketing & Go-to-Market Support

• Support product launches. Assist with product launches and go-to-market planning in collaboration with Marketing, Sales, and Product teams. Help develop positioning, collateral, and sales enablement materials tailored to APAC markets.
• Research and analyze. Monitor product performance and gather customer feedback to identify improvement opportunities and regional customization needs. Share insights with the product and marketing teams.

Commercial Analysis & Reporting

• Track performance. Monitor partnership revenue and performance metrics. Develop dashboards and regular updates that give leadership visibility into partnership status, opportunities, and risks.
• Support forecasting. Assist with quarterly and annual business planning by gathering data, analyzing trends, and preparing summaries for leadership review.

Skills & Experience Required:

• 5+ years of professional experience in one or more of the following: partnership management, product marketing, account management, business development, or related field
• Bachelor's degree in Business, Commerce, Marketing, or a related field, OR equivalent professional experience
• Demonstrated ability to manage relationships and communicate effectively with internal and external stakeholders
• Basic commercial understanding—comfort with business concepts like contracts, revenue, and market opportunity
• Experience working with data to support decisions and prepare reports
• Interest in or exposure to APAC markets (doesn't need to be deep expertise—eagerness to learn is key
• Strong written and verbal communication skills; ability to present information clearly to diverse audiences
• Good organizational and project management skills; able to manage multiple priorities and meet deadlines
• Comfort working independently while also collaborating effectively with a team
• Analytical mindset; comfortable learning new tools and systems
• Curiosity about markets, partnerships, and how business works

At TELUS Health, we offer more than just a job – we offer the opportunity to be part of a global movement empowering every person to live their healthiest life, while building healthier, happier workplaces across Australia and beyond.

• Competitive salary package with role-based incentives (Sales Incentive Plan for PSO roles, annual SIP eligibility for others)
• 2 dedicated Wellbeing Days annually, plus Volunteer Days to give back through our charitable partnerships
• Comprehensive insurance coverage including Total Disability and Death Cover
• Employee Assistance Program (EAP) and access to leading health & wellbeing platforms
• Flexible work arrangements – work remotely, in-office, or a blend that suits your lifestyle
• Award-winning Amazing People Performance Development program to accelerate your growth
• Career mobility across local and global locations and businesses within our 100,000+ team member organisation
• LinkedIn Learning account with unlimited access to thousands of professional courses
• Six employee-led Diversity & Inclusiveness resource groups with 7,000+ members
• Values-driven, collaborative, and inclusive team culture united by our purpose to drive remarkable health outcomes

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Product & Strategic Partnerships Lead • Melbourne, Victoria, Australia