Product Owner – Rapid Access (Health Tech) Hybrid

NSW Health; Willoughby; Hybrid; AUD 138,000 - 169,000; Full time

Benefits offered by this job

Hybrid work options

Salary packaging

Fitness Passport

Job summary

eHealth NSW is seeking a Product Owner for the Rapid Access & Authentication service to translate complex needs into digital healthcare outcomes. This statewide role sits in a Health Manager Level 4 framework with hybrid work flexibility in Chatswood.

You will own the product vision, roadmap and backlog, partnering with clinicians, customers and technology teams to deliver secure, scalable outcomes that improve user experience and operational efficiency. Competitive salary and benefits apply.

Qualifications

• Demonstrated Product Owner or product lifecycle management experience within a large, complex technology environment.
• Strong backlog management and prioritisation skills, with the ability to translate customer and business needs into clear outcomes.
• Proven ability to balance customer demand, risk, technical debt, service stability and delivery capacity.
• Excellent stakeholder engagement and influencing skills, working effectively with customers, technical teams, senior leaders, vendors and partners.
• Experience transitioning technology solutions from project delivery into business-as-usual ownership and support.
• Desirable experience in health or digital health ICT, IAM, SSO, EUC, cyber security, integration technologies and Imprivata solutions.

Responsibilities

• Own and drive the product vision, roadmap and backlog, ensuring alignment with strategic priorities, customer needs and operational requirements.
• Partner with customers, Local Health Districts and health entities to understand business challenges, validate requirements and shape product direction.
• Collaborate with engineering, architecture, cyber security, identity and operational teams to deliver customer-focused technology outcomes.
• Prioritise competing demands, balancing customer expectations, technical debt, risk, service stability and delivery capacity.
• Leverage service performance, incidents, problems and risk insights to continuously improve the product and inform backlog priorities.
• Support product lifecycle management, including transitioning new capabilities into BAU and contributing to vendor, licensing and investment decisions.

Skills

Product owner experience

Backlog management

Stakeholder engagement

Prioritisation

Vendor collaboration

Health ICT familiarity

Job description

eHealth NSW is seeking a Product Owner for the Rapid Access & Authentication service to translate complex needs into digital healthcare outcomes. This statewide role sits in a Health Manager Level 4 framework with hybrid work flexibility in Chatswood.

You will own the product vision, roadmap and backlog, partnering with clinicians, customers and technology teams to deliver secure, scalable outcomes that improve user experience and operational efficiency. Competitive salary and benefits apply.