Product Owner

COS | Complete Office Supplies; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible hybrid workplace

Competitive remuneration with bonus

Reward and Recognition programs

Training and career development budget

Free mental health programs

Paid parental leave and purchase leave

Onsite parking

Modern onsite gym

Employee discounts on full product

Community welfare initiatives

Job summary

COS | Complete Office Supplies is seeking an experienced Product Owner to guide ERP modules, B2B apps and backend services. You will own the product vision, translate business needs into clear requirements and drive scalable, high-performing solutions with cross-functional stakeholders.

Join a growth-oriented team in a hybrid workplace and help deliver value across logistics, finance, sales and CRM while mentoring delivery partners through end-to-end lifecycle stages.

Qualifications

• Experience as Product Owner or similar technology delivery role.
• Experience managing ERP modules and backend services.
• Strong understanding of business processes across logistics, finance, sales or CRM.

Responsibilities

• Own and execute the product vision and roadmap for ERP modules, operational applications and backend services.
• Align product priorities with COS’s strategic and operational goals.
• Support improvements across warehousing, logistics, procurement, supply chain, finance, accounting, sales and CRM systems.
• Support B2B applications including order management, customer self-service and delivery tracking.
• Oversee backend services, including APIs, data flows and system integrations.
• Collaborate with stakeholders to capture and validate detailed requirements.
• Partner with architects, analysts and developers to design scalable solutions.
• Manage product backlogs, priorities and delivery activities.

Skills

Product ownership

ERP knowledge

B2B applications

Stakeholder engagement

Cross-functional collaboration

Tools

Jira

Datadog

Copilot AI

Microsoft Teams

Job description

An exciting opportunity exists to join one of Australia’s high growth private businesses. COS is a family owned and run Aussie business made up of a community of like-minded people working towards a common goal. Our purpose is to keep Australian workers healthy, safe and productive. Why? So we can deliver on our pledge to donate one million dollars annually to everyday Australians through the Lyone Foundation.

More about our benefits

• Flexible hybrid workplace
• Competitive remuneration with excellent bonus scheme
• Generous Reward and Recognition programs
• Access to ongoing training and career development programs with an allocated yearly budget
• Access to free Mental Health programs
• Birthday, Anniversary, Paid Parental leave and Purchase leave
• Convenient location with onsite parking
• Modern onsite gym
• Employee discounts on full product range
• Opportunity to participate in community welfare and charity initiatives

More about what you’ll do

We are seeking an experienced and dedicated Product Owner to join our team. The Product Owner will contribute to the improvement and delivery of COS’s key business systems, including ERP modules, B2B applications, backend services and system integrations. Working closely with business stakeholders, architects, analysts and developers, you will own the product vision and roadmap, translate business needs into clear requirements and oversee the delivery of scalable, secure and high-performing solutions.

Key Responsibilities include:

• Own and execute the product vision and roadmap for ERP modules, operational applications and backend services
• Align product priorities and solutions with COS’s strategic and operational goals
• Support improvements across warehousing, logistics, procurement, supply chain, finance, accounting, sales and CRM systems
• Support B2B applications, including order management, customer self-service and delivery tracking
• Oversee backend services, including APIs, data flows and system integrations
• Collaborate with cross-functional stakeholders to capture, document and validate detailed business and technical requirements
• Partner with architects, analysts and developers to design scalable, secure and high-performing solutions
• Manage product backlogs, priorities, delivery activities and dependencies using Jira
• Oversee end-to-end delivery, testing, release readiness and post-release optimisationMonitor product performance, user feedback and delivery outcomes to identify opportunities for continuous improvement
• Act as the key connection between business and technical teams, maintaining clear communication and alignment

More about you

• Demonstrated experience as a Product Owner, Business Systems Product Manager or in a similar technology delivery role
• Experience managing ERP modules, operational systems, B2B applications or backend services
• Strong understanding of business processes across areas such as logistics, procurement, finance, sales or CRM
• Experience using Jira, Microsoft Teams, Outlook, Word and Excel
• Familiarity with Datadog, Copilot AI or similar monitoring and productivity tools will be highly regarded
• A growth mindset and the ability to navigate different priorities and change
• A proactive, collaborative and outcomes-focused working style

More about COS

When you join COS, you’ll be working for a growing, socially responsible organisation who provides equal employment opportunities to a talented and diverse team of passionate people, who live and breathe our 6 core values - Passionate, Results Driven, Innovative, Service Excellence, Self-Reflective, and Family. Together, we work towards finding new and original ways to deliver on our Company Purpose: Keep Australian Workers Healthy, Safe and Productive.

Through the success of our business, COS has been proud to give back over $20 million to community through the Lyone Foundation. Each year through the Lyone Foundation, COS supports Australian charities who are focused on human welfare and are underfunded, allocating 1% of annual revenue to the foundation each year.

Founded in 1977, COS is the largest Australian owned and operated national office products business. With over 750 employees located across every State of Australia, COS are leaders in our industry, and we’re ready to welcome you onboard!