Leading Hand

COS | Complete Office Supplies; Brisbane; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Generous Appreciation and Recognition

Professional development and ongoing培训

Birthday, Anniversary and Milestone/le

Parental and Grandparents Leave

Community welfare initiatives

Free Mental Health programs

Free onsite parking

Novated Lease for EVs

Job summary

COS is seeking a proactive Dispatch and Delivery Coordinator to keep our outbound operations running smoothly. You will ensure orders are dispatched on time, coordinate with third-party transport partners, and support on-site leaders to maintain safety and efficiency.

Ideal candidates have warehouse experience, a forklift licence, and strong communication skills to manage daily priorities in a fast-paced environment.

Qualifications

• Experience in warehouse or distribution operations with daily coordination support.
• Ability to guide colleagues in a fast-paced environment and contribute to team targets.
• Proficiency in Microsoft Office (Word and Excel).
• Current forklift licence and Open Australian driver licence.

Responsibilities

• Coordinate outbound team’s daily activities and priorities to ensure on-time deliveries.
• Support transport planning with third-party partners and contract drivers.
• Provide day-to-day guidance and escalate formal people-management matters as needed.
• Monitor daily delivery progress and report delays or issues to the Team Leader.
• Identify opportunities to improve efficiency and reduce costs.

Skills

Warehouse operations

Team coordination

Forklift licence

Open Australian driver licence

MS Office (Word, Excel)

Clear communication

Tools

Warehouse Management System

Job description

An exciting opportunity exists to join one of Australia’s high growth private businesses. COS is a family owned and run Aussie business made up of a community of like-minded people working towards a common goal. Our purpose is to keep Australian workers, patients and students healthy, safe and productive. Why? So we can deliver on our pledge to donate 1% of the yearly profit to everyday Australians through the Lyone Foundation.

• Generous Appreciation and Recognition programs
• Commitment to professional development with ongoing training and career
• Birthday, Anniversary and Milestone leave
• Paid Parental and Grandparents Leave

More about what you’ll do

Reporting to the Team Leader – Outbound, you'll keep our dispatch and delivery operations running smoothly so customer orders arrive safely, on time and in full.

You'll track deliveries throughout the day, coordinate transport planning with our third-party partners and support our contract drivers to meet our service and safety standards. You'll work hands-on with our onsite leaders, help find better ways of working and keep the team updated, raising issues early when they need escalating.

More about the role

Coordinate the outbound team’s daily activities against agreed priorities, engaging team members and reinforcing a positive, accountable team culture.

Reinforce safety procedures during daily activities.

Provide practical day-to-day guidance to the team in line with the Team Leader’s priorities and agreed authority, referring formal people-management matters to the Team Leader.

Carry out assigned dispatch and delivery tasks, communicate agreed expectations, and report progress or delays affecting accurate, on-time deliveries.

Monitor daily delivery progress and coordinate agreed transport arrangements with third-party providers and contract drivers, reporting delays and escalating issues to the Team Leader.

Identify opportunities to improve efficiency and reduce operating costs and implement agreed improvements.

Follow site waste management procedures, accurately report assigned waste activities and support agreed waste reduction initiatives.

Contribute practical ideas and support the implementation of approved solutions to improve operational performance.

Resolve delivery and service issues within delegated authority, keep the Team Leader informed, and escal...

More about you

To qualify for the role you must have:

Demonstrated experience in warehouse or distribution operations, supporting a team leader with daily coordination, with sound knowledge of warehouse management systems and outbound operations.

Ability to guide colleagues in a fast-paced environment and support their contribution to team targets.

Strong communication, interpersonal, organisational and time management skills, with the ability to manage competing priorities.

Knowledge of workplace health and safety requirements and safe work practices.

Current forklift licence and Open Australian driver licence.

Proficiency in Microsoft Office (Word and Excel), with accountability for own actions, responsibilities and follow-through

More benefits of working with COS

• Opportunity to participate in community welfare and charity initiative
• Access to free Mental Health programs
• Convenient location with free onsite parking
• Novated Lease for EV's

More about COS

When you join COS, you’ll be working for a growing, socially responsible organisation who provides equal employment opportunities to a talented and diverse team of passionate people, who live and breathe our 6 core values - Passionate, Results Driven, Innovative, Service Excellence, Self-Reflective, and Family. Together, we work towards finding new and original ways to deliver on our Company Purpose: Keep Australian Workers Healthy, Safe and Productive.

Through the success of our business, COS has been proud to give back over $20 million to community through the Lyone Foundation. Each year through the Lyone Foundation, COS supports Australian charities who are focused on human welfare and are underfunded, allocating 1% of annual revenue to the foundation each year.

Founded in 1977, COS is the largest Australian owned and operated national office products business. With over 750 employees located across every State of Australia, COS are leaders in our industry, and we’re ready to welcome you onboard!

COS can offer you not just a job but a career.