Leading Hand Acacia Ridge, QLD

COS; Brisbane; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Appreciation programs

Professional development

Birthday leave

Parental leave

Onsite parking

Novated lease for EVs

Community involvement

Job summary

Complete Office Supplies Pty Limited (COS) is seeking an experienced Warehouse Team Leader to keep our dispatch and delivery operations running smoothly. You will coordinate outbound activities, supervise a small team, and ensure orders arrive on time and in full while maintaining safety standards.

Reporting to the Team Leader - Outbound, you will monitor deliveries, coordinate with third-party carriers, identify efficiency improvements, and support our drivers and onsite leaders to uphold COS's

Qualifications

• Experience in warehouse or distribution operations with daily coordination.
• Ability to guide colleagues in fast-paced environments and hit team targets.
• Strong communication, interpersonal, organisational, and time management skills.
• Knowledge of workplace health and safety requirements and safe work practices.
• Current forklift licence and Open Australian driver licence.
• Proficiency in Microsoft Office (Word and Excel) and accountability.

Responsibilities

• Coordinate outbound team's daily activities against priorities and foster a positive, accountable team culture.
• Reinforce safety procedures during daily activities.
• Provide day-to-day guidance and escalate formal matters to the Team Leader.
• Carry out dispatch and delivery tasks, communicate expectations, and report progress or delays.
• Monitor daily delivery progress and coordinate transport arrangements with third-party providers and contract drivers.
• Identify opportunities to improve efficiency and reduce operating costs and implement improvements.
• Follow site waste management procedures and report waste activities.
• Contribute practical ideas and support approved solutions to improve operational performance.
• Resolve delivery and service issues within delegated authority and escalate as needed.

Skills

Warehouse operations

Team coordination

Communication skills

Time management

Safety knowledge

Tools

Warehouse management systems

Forklift licence

Driver licence

Microsoft Office (Word/Excel)

Job description

An exciting opportunity exists to join one of Australia's high growth private businesses. COS is a family owned and run Aussie business made up of a community of like-minded people working towards a common goal. Our purpose is to keep Australian workers, patients and students healthy, safe and productive. Why? So we can deliver on our pledge to donate 1% of the yearly profit to everyday Australians through the Lyone Foundation.

Why join COS

• Generous Appreciation and Recognition programs
• Commitment to professional development with ongoing training and career
• Birthday, Anniversary and Milestone leave
• Paid Parental and Grandparents Leave

More about what you'll do

Reporting to the Team Leader - Outbound, you'll keep our dispatch and delivery operations running smoothly so customer orders arrive safely, on time and in full.

You'll track deliveries throughout the day, coordinate transport planning with our third-party partners and support our contract drivers to meet our service and safety standards. You'll work hands-on with our onsite leaders, help find better ways of working and keep the team updated, raising issues early when they need escalating.

More about the role

• Coordinate the outbound team's daily activities against agreed priorities, engaging team members and reinforcing a positive, accountable team culture.
• Reinforce safety procedures during daily activities.
• Provide practical day-to-day guidance to the team in line with the Team Leader's priorities and agreed authority, referring formal people-management matters to the Team Leader.
• Carry out assigned dispatch and delivery tasks, communicate agreed expectations, and report progress or delays affecting accurate, on-time deliveries.
• Monitor daily delivery progress and coordinate agreed transport arrangements with third-party providers and contract drivers, reporting delays and escalating issues to the Team Leader.
• Identify opportunities to improve efficiency and reduce operating costs and implement agreed improvements.
• Follow site waste management procedures, accurately report assigned waste activities and support agreed waste reduction initiatives.
• Contribute practical ideas and support the implementation of approved solutions to improve operational performance.
• Resolve delivery and service issues within delegated authority, keep the Team Leader informed, and escalating matters requiring further direction.

More about you

To qualify for the role you must have:

• Demonstrated experience in warehouse or distribution operations, supporting a team leader with daily coordination, with sound knowledge of warehouse management systems and outbound operations.
• Ability to guide colleagues in a fast-paced environment and support their contribution to team targets.
• Strong communication, interpersonal, organisational and time management skills, with the ability to manage competing priorities.
• Knowledge of workplace health and safety requirements and safe work practices.
• Current forklift licence and Open Australian driver licence.
• Proficiency in Microsoft Office (Word and Excel), with accountability for own actions, responsibilities and follow-through

More benefits of working with COS

• Opportunity to participate in community welfare and charity initiative
• Access to free Mental Health programs
• Convenient location with free onsite parking
• Novated Lease for EV's

More about COS

When you join COS, you'll be working for a growing, socially responsible organisation who provides equal employment opportunities to a talented and diverse team of passionate people, who live and breathe our 6 core values - Passionate, Results Driven, Innovative, Service Excellence, Self-Reflective, and Family. Together, we work towards finding new and original ways to deliver on our Company Purpose: Keep Australian Workers Healthy, Safe and Productive.

Through the success of our business, COS has been proud to give back over $20 million to community through the Lyone Foundation. Each year through the Lyone Foundation, COS supports Australian charities who are focused on human welfare and are underfunded, allocating 1% of annual revenue to the foundation each year.

Founded in 1977, COS is the largest Australian owned and operated national office products business. With over 750 employees located across every State of Australia, COS are leaders in our industry, and we're ready to welcome you onboard!

Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.