Product Owner

GenesisCare; Sydney; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Fitness Passport

Wellbeing Gateway

Bupa Rewards

Discounted Qantas Club membership

Job summary

GenesisCare in Sydney (Alexandria) is seeking an experienced Product Owner to own a portfolio of clinical and patient-facing digital solutions within our IT team. The role collaborates with clinicians, operational teams and vendors to ensure solutions are effective, adopted, and meet patient care needs.

This full-time, hybrid position focuses on shaping digital solutions that support patient care, governance, privacy and regulatory requirements across GenesisCare.

Qualifications

• 5+ years of experience working with healthcare technology solutions.
• Strong understanding of clinical and patient administration workflows.
• Experience managing product roadmaps, enhancement backlogs and competing priorities.
• Proven ability to gather requirements and translate business needs into practical outcomes.
• Excellent stakeholder and vendor management across clinical, operational and technology teams.
• Experience supporting technology adoption and user engagement.

Responsibilities

• Own and manage the roadmap, support, optimisation and continuous improvement of clinical digital solutions.
• Partner with clinicians and operational teams to understand workflows and improvement opportunities.
• Manage roadmaps, backlogs, defects and competing priorities.
• Drive standardisation of clinical and patient administration workflows.
• Lead user acceptance testing, release validation and adoption activities.
• Monitor system performance, usage and adoption to identify improvements.
• Develop process documentation and workflow maps to support better ways of working.
• Support digital transformation and innovation initiatives across GenesisCare.
• Ensure solutions meet governance, privacy, information security and regulatory requirements.

Skills

Healthcare tech

Stakeholder mgmt

Requirements gathering

Roadmaps

Workshops

Analytics

Process mapping

Education

Business/Health IT qualification

Tools

T Pro

Heidi Health

EMR/EHR integrations

Job description

Care to Join the Team?
Are you passionate about using healthcare technology to improve clinical workflows and patient care?

GenesisCare is looking for an experienced Product Owner to join our IT team in Alexandria, Sydney, taking ownership of a portfolio of clinical and patient-facing digital solutions.

Working closely with clinicians, operational teams, technology partners and vendors, you'll help shape how our digital solutions evolve, ensuring they are effective, well adopted and continue to meet the needs of our people and patients.

This is a full-time, hybrid opportunity to play an important role in shaping how digital technology supports the delivery of patient care across GenesisCare.

More Specifically, You Will:

• Own and manage the roadmap, support, optimisation and continuous improvement of clinical digital solutions
• Partner with clinicians, Patient Services Officers and operational teams to understand workflows, challenges and improvement opportunities
• Manage product roadmaps, enhancement backlogs, defects and competing priorities
• Drive the standardisation and optimisation of clinical and patient administration workflows
• Act as a key liaison between business stakeholders, technology teams and external vendors
• Lead user acceptance testing, release validation and adoption activities for new and enhanced solutions
• Monitor system performance, utilisation and adoption to identify opportunities for improvement
• Develop process documentation, workflow maps and recommendations to support better ways of working
• Support digital transformation and innovation initiatives across GenesisCare
• Ensure solutions meet clinical governance, privacy, information security and regulatory requirements

We’re Interested in Hearing from People Who:

• Have 5+ years' experience working with healthcare technology solutions
• Bring a strong understanding of clinical and patient administration workflows
• Have experience supporting, managing and optimising digital solutions within a healthcare environment
• Are experienced in managing product roadmaps, enhancement backlogs and competing priorities
• Can effectively gather requirements and translate business needs into practical solution outcomes
• Have strong stakeholder and vendor management skills and can confidently work across clinical, operational and technology teams
• Bring experience supporting technology adoption, change and user engagement
• Have strong analytical, problem solving, process mapping and workflow optimisation skills
• Are confident facilitating workshops, process reviews and stakeholder discussions
• Hold a relevant qualification in Business, Health Informatics, Information Technology or a related discipline

Experience with T Pro, Heidi Health, AI enabled healthcare solutions, EMR/EHR systems, healthcare integrations or oncology environments will be highly regarded.

Benefits of Joining Our Team:

• Be part of a purpose driven organisation focused on designing better care experiences and improving patient outcomes
• Play a key role in shaping and improving digital solutions used across our clinical environments
• Work closely with clinical, operational and technology teams to deliver meaningful improvements
• Contribute to digital transformation and innovation initiatives across GenesisCare
• Join a collaborative environment where your expertise and ideas can make a genuine impact
• Access opportunities for professional development and career growth across the broader GenesisCare network
• Take advantage of comprehensive wellbeing support, including confidential counselling, financial guidance and legal assistance services
• Enjoy a range of additional employee benefits, including Fitness Passport, the Wellbeing Gateway, Bupa Rewards and discounted Qantas Club membership

About GenesisCare

By joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose.