Product Lifecycle Support & Training Specialist

Sandvik; Perth; Presencial; AUD 90 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible working options

Parental leave

Employee Assistance Program

Bonus incentives

Resumo da oferta

Sandvik Mining is seeking a Product Line Support Specialist in Perth, WA. You will work closely with Product Line Management and Sales to provide technical support, maintain product information, and coordinate training across regions.

The role emphasizes documentation control, process improvements, and ERP system familiarity (SAP/Oracle). A driver’s license and ability to travel are required; pre-employment medical may be needed.

Qualificações

• Demonstrated ability to clearly interpret and convey complex product information.
• Experience in technical administration, documentation and coordinating projects or training activities.
• Proactive, accountable approach with strong document control capability.

Responsabilidades

• Provide technical product support to Product Line Management and act as primary help desk contact for Sales Areas.
• Maintain product information, documentation, and training materials with version control.
• Support field trials, product performance data and cross-functional projects.
• Coordinate internal teams and travel to deliver training and support.
• Prepare professional reports and presentations supporting product initiatives.

Conhecimentos

Communication

Documentation

Project coordination

Formação académica

Certificate III/IV in Engineering or equivalent experience

Ferramentas

SAP

Oracle

MS Office

Descrição da oferta de emprego

Sandvik Mining is seeking a Product Line Support Specialist in Perth, WA. You will work closely with Product Line Management and Sales to provide technical support, maintain product information, and coordinate training across regions.

The role emphasizes documentation control, process improvements, and ERP system familiarity (SAP/Oracle). A driver’s license and ability to travel are required; pre-employment medical may be needed.