Product Insights Consultant: Growth & Portfolio

NAB; Melbourne; On-site; AUD 110,000 - 170,000; Full time

Job summary

NAB in Melbourne is seeking a Consultant, Product Insights within the Home Ownership team. You will turn portfolio, pricing, and customer data into actionable insights to influence acquisition, retention and portfolio decisions.

Working with Product, Pricing, Finance, Distribution and Data teams, you’ll translate complex information into recommendations that support growth, profitability and customer outcomes.

Qualifications

• Advanced Excel skills with SQL experience preferred; Python experience will be highly regarded.
• Experience in analytics, insights, portfolio performance, product, pricing or commercial roles within a complex environment.
• Strong commercial acumen connecting customer outcomes, portfolio performance and business objectives.

Responsibilities

• Analyse portfolio, pricing, customer and performance data to identify opportunities, risks and trends.
• Translate complex business questions into structured analysis and actionable recommendations.
• Develop executive-ready insights, presentations and decision-support materials for senior stakeholders.
• Support acquisition, retention and portfolio performance strategies through data-driven recommendations.
• Assess the commercial viability and performance of initiatives, products and pricing outcomes.
• Monitor portfolio performance and provide insights on growth, profitability, customer behaviour and market activity.
• Partner with Product, Pricing, Finance, Distribution and Data teams to solve complex business challenges.
• Contribute to P&L performance analysis and reporting activities across the Home Ownership portfolio.
• Identify and communicate risks, assumptions, data limitations and dependencies that may impact business decisions.
• Support ongoing enhancement of reporting, insight generation and analytical capabilities.
• Drive continuous improvement initiatives to improve efficiency, data quality and insight delivery.
• Contribute to strategic initiatives and portfolio reviews across the Home Ownership business.

Skills

Advanced Excel

SQL

Python

Education

Tertiary qualification in Finance, Economics, Business, Engineering, Data Analytics or related

Job description

NAB in Melbourne is seeking a Consultant, Product Insights within the Home Ownership team. You will turn portfolio, pricing, and customer data into actionable insights to influence acquisition, retention and portfolio decisions.

Working with Product, Pricing, Finance, Distribution and Data teams, you’ll translate complex information into recommendations that support growth, profitability and customer outcomes.