Product Designer: AI-Driven Mobile Experiences

Qantasgroup; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flight benefits

Flexible leave options

Travel discounts

Job summary

Qantas is seeking a Product Designer to lead end-to-end design and delivery of innovative mobile app experiences at our Adelaide Product and Innovation Centre. You will transform complex challenges into clear, actionable solutions, collaborating with product and engineering teams to deliver customer-centric outcomes.

This hands-on role emphasizes workshops, design system stewardship, and leveraging AI tools to streamline handover to developers while maintaining brand and accessibility standards.

Qualifications

• 5+ years of experience in Service Design, UX, UI, CX, and/or a similar role.
• Tertiary qualification in Design, Human-Centered Design (HCD), or a relevant field.
• Understanding of design for native apps, conversational interfaces and other digital platforms.
• Strategic thinking to deliver innovative outcomes aligned with brief and brand.
• Ability to focus on objectives and deliverables at both technical and creative levels, always user-centric.
• Experience developing and promoting a product vision collaboratively.
• Some experience in concept development, wireframing, persona creation, user stories and user testing.
• Some experience working with and creating user interface design patterns.
• Experience of modern frameworks and rituals: Lean, Design Thinking, Scrum, Kanban.
• Knowledge of usability and accessibility standards, including WCAG 2.0 AA.
• Experience using modern industry tools such as Miro, Figma, Lovable, ClaudeCode, Cursor, and Adobe Creative Suite; collaboration tools like JIRA and Confluence.
• Practical experience using AI tools to streamline design handover to developers and generate code (e.g., Figma's AI plugins, ClaudeCode, Cursor, Lovable).
• Demonstrated logical reasoning and sound decision-making, including numerical analysis.
• Ability to identify and address flawed logic and resolve errors.
• Ability to solve high-impact design challenges in large, complex organisations.
• Strong facilitation skills, with a track record of successful outcomes.
• Ability to communicate design concepts to stakeholders, adapting to the audience.
• Demonstrated knowledge of current digital design standards and industry trends.

Responsibilities

• Lead end-to-end design and delivery of innovative mobile app experiences.
• Collaborate with Product and Engineering teams to define problems and solutions.
• Facilitate workshops and champion design system.
• Ensure accessibility and brand standards.
• Leverage AI-enabled tools in design activities.
• Support handover to developers with AI tools.

Skills

Service Design

UX/UI

CX

Facilitation

Communication

Education

Design degree or related field

Tools

Figma

Miro

JIRA

Confluence

Adobe Creative Suite

ClaudeCode

Cursor

Lovable

Job description

Qantas is seeking a Product Designer to lead end-to-end design and delivery of innovative mobile app experiences at our Adelaide Product and Innovation Centre. You will transform complex challenges into clear, actionable solutions, collaborating with product and engineering teams to deliver customer-centric outcomes.

This hands-on role emphasizes workshops, design system stewardship, and leveraging AI tools to streamline handover to developers while maintaining brand and accessibility standards.