Process Transformation Analyst - Insourcing & Change

Talent Corp; City of Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Talent Corp is seeking an experienced Business Analyst to support a significant insourcing program. The role focuses on understanding, documenting and improving business processes as activities transition in-house.

You will lead detailed AS-IS and TO-BE process mapping, facilitate workshops with business and operational SMEs, identify gaps, hand-offs, dependencies and impacts, and document requirements to guide the future operating model.

Qualifications

• Strong experience in mapping and improving business processes.
• Proven ability to drive transformation or operational change.
• Demonstrated workshop facilitation and stakeholder engagement skills.
• Experience documenting business requirements and processes.
• Familiarity with process modelling tools such as Visio, Signavio or ARIS.

Responsibilities

• Lead detailed AS-IS and TO-BE process mapping.
• Facilitate workshops with business and operational SMEs.
• Identify process gaps, hand-offs, dependencies and impacts.
• Gather and document business and operational requirements.
• Assess impacts across people, process and systems.
• Support business readiness and transition activities.
• Develop clear process documentation to support the future operating model.

Skills

Process mapping

Transformation

Stakeholder engagement

Workshop facilitation

Documentation

Tools

Visio

Signavio

ARIS

BPMN

Job description

Talent Corp is seeking an experienced Business Analyst to support a significant insourcing program. The role focuses on understanding, documenting and improving business processes as activities transition in-house.

You will lead detailed AS-IS and TO-BE process mapping, facilitate workshops with business and operational SMEs, identify gaps, hand-offs, dependencies and impacts, and document requirements to guide the future operating model.