Process Automation Manager

Charter Hall; Sydney; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Wealth incentives

Parental leave

Well-being programs

Learning & development

Leave options

Community volunteering

Job summary

Charter Hall is seeking a Process Automation Manager to connect business needs with digital solutions, streamline processes and unlock insights across our portfolio.

You’ll lead discovery with stakeholders, design scalable automation, and translate requirements for delivery while focusing on measurable business benefits.

Qualifications

• 8+ years' experience in Process/Business Analysis or Technical Consulting.
• Hands-on with low-code automation platforms (Workato, Boomi, Pega, Power Platform).
• Experience with process modelling tools such as Visio or Lucidchart.
• Experience with requirements management tools like DevOps.
• Strong experience with Microsoft 365 applications.

Skills

Time management

Initiative

Prioritisation

Stakeholder engagement

Communication

Trust-building

Adaptability

Agility

Resilience

Generosity

Education

Tertiary qualifications in business or technology

Tools

Workato

Boomi

Pega

Power Platform

Visio

Lucidchart

DevOps

Microsoft 365

Job description

The Place for Talent

About the opportunity

At Charter Hall, digital innovation is about more than technology. It’s about creating smarter, simpler ways of working that help our people make better decisions and deliver greater value. As Process Automation Manager, you’ll sit at the heart of this, connecting business needs with digital solutions that streamline processes, unlock insights and help us invest, manage and operate more effectively across our portfolio.

How you’ll make an impact

• Shape smarter ways of working by leading discovery with stakeholders, understanding business challenges and redesigning processes to simplify, streamline and enable automation.
• Connect the dots across the business by bringing together people, processes and systems to create more consistent, joined-up experiences across Charter Hall.
• Turn business needs into scalable solutions by translating complex problems into clear process designs and requirements that technical teams can confidently deliver against.
• Influence priorities and investment decisions by bringing clarity to value, risks, dependencies and trade-offs, helping ensure automation initiatives are aligned to business goals.
• Drive meaningful outcomes beyond delivery by defining success measures, supporting adoption and ensuring solutions deliver against their intended business benefits.

What you’ll bring to the team

• Future focused capabilities including self-awareness, resilience, agility and generosity.
• An ability to work in a fast-paced environment with strong time management skills, initiative and an ability to prioritise.
• Builds trust with our people and customers and can translate highly technical concepts into concise, what’s in it for me messages, that speak to what we do and who we do it for.
• Demonstrated track record of engaging with diverse stakeholders, including business leaders, technical teams, and end-users, to develop fit for purpose solutions.
• Relevant tertiary qualifications (business and/or technology).
• 8+ years' experience of Process Analysis / Business Analysis / Technical Consulting.
• Hands‑on experience with low‑code automation platforms (e.g., Workato, Boomi, Pega, Power Platform).
• Experience with process modelling and diagramming tools such as Visio or Lucidchart to visually represent and communicate complex business processes.
• Experience with requirements management tools like DevOps to track and document requirements and user stories.
• Strong experience with Microsoft 365 applications.

Benefits that matter

Our people share in our success. From employee share ownership to career development, we back our people for the long term.

• Wealth: Short and long-term incentives, salary continuance and crisis insurance, employee securities and salary packaging.
• Family: 20 weeks paid primary carers leave, 10 weeks secondary carers leave, parental transition support, school holiday programs.
• Well-being: Sonder 24/7 EAP, Tuesday breakfasts, wellbeing leave, WELL-accredited workplaces and AIA Vitality.
• Learning: On-the-job experiences, 24/7 online learning, mentoring and coaching.
• Leave: Birthday leave, purchased leave, volunteer leave, career breaks, fertility leave, and wellbeing leave.
• Community: Pledge 1%, volunteer leave, workplace giving and dollar matching.

Why Charter Hall

As Australia’s leading diversified property funds manager, we bring together scale, expertise and a strong performance track record to deliver for our investors. What sets us apart is our active approach–managing funds, assets, leasing and development across Office, Industrial & Logistics, Retail, Diversified and Social Infrastructure to unlock long-term value.

We’re always looking ahead, exploring new ways to connect people, capital and opportunity. Backed by an entrepreneurial, collaborative and customer-focused culture, Charter Hall is a place where talented people can step up, contribute and make an impact.

Learn more: https://www.charterhall.com.au/

Charter Hall is committed to an inclusive recruitment experience where everyone feels respected and supported. If you need adjustments at any stage of the process, let us know and we’ll work with you to make it accessible.