Assistant Operations Manager

Charter Hall; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Charter Hall in Australia is seeking a property operations professional to support centre operations, coordinate contractors, and ensure safe, well‑maintained environments for retailers and customers. Working with the Operations Manager you will manage inspections, assist with budgeting, and respond to operational issues, contributing to long‑term asset performance and value for investors.

The role requires 1+ years in property operations, strong time management, proactive communication, and

Qualifications

• 1+ years’ experience in property operations including exposure to new product analysis, statutory reporting.
• Sound technical building operations legislative and management skills.
• Sound management reporting capability.
• Sound safety, health and environmental management capabilities.
• Ambitious with high level of energy and commitment.
• Communicates courteously and proactively, learns customers short and long-term needs.

Responsibilities

• Coordinate contractors, inspections and day-to-day operational requirements.
• Coordinate tenancy and capital works by acting as centre contact and reporting progress to the Operations Manager.
• Support safety, WHS requirements, risk inspections and regulatory obligations.
• Track operational and capital expenditure; raise purchase orders and assist with budgets.
• Respond to retailer and customer needs; support operational and sustainability initiatives.

Skills

Property operations

Time management

Communication

Regulatory compliance

Safety & WHS

Budgeting support

Job description

You’ll be at the centre of what keeps our retail assets running - coordinating contractors, overseeing centre works, managing compliance and responding to operational issues as they arise. Working closely with the Operations Manager, you’ll help create safe, efficient and well maintained environments for retailers and customers, while protecting asset performance and contributing to the long‑term value Charter Hall delivers for its investors and capital partners

How you’ll make an impact:

• Support seamless centre operations by coordinating contractors, completing inspections and assisting with day to day operational requirements.
• Coordinate tenancy and capital works by acting as a key centre contact and keeping the Operations Manager updated on progress.
• Help maintain safe and compliant centres by supporting essential services, WHS requirements, risk inspections and regulatory obligations.
• Contribute to financial planning by tracking operational and capital expenditure, raising purchase orders and assisting with budgets and forecasts.
• Enhance the centre experience by responding to retailer and customer needs and supporting operational and sustainability initiatives.

What you’ll bring to the team

• Future focused capabilities including self awareness, resilience, agility and generosity.
• An ability to work in a fast-paced environment with strong time management skills, initiative and an ability to prioritise.
• 1+ years’ experience in property operations including exposure to new product analysis, statutory reporting.
• Sound technical building operations legislative and management skills.
• Sound management reporting capability.
• Sound safety health and environmental management capabilities.
• Ambitious with high level of energy and commitment.
• Communicates courteously and proactively, learns customers short and long-term needs, sees issues from customers perspective

Benefits that matter

Our people share in our success. From employee share ownership to career development, we back our people for the long term.

• Wealth: Short and long-term incentives, salary continuance and crisis insurance, employee securities and salary packaging.
• Family: 20 weeks paid primary carers leave, 10 weeks secondary carers leave, parental transition support, school holiday programs.
• Well-being: Sonder 24/7 EAP, Tuesday breakfasts, wellbeing leave, WELL-accredited workplaces and AIA Vitality.
• Learning: On-the-job experiences, 24/7 online learning, mentoring and coaching.
• Leave: Birthday leave, purchased leave, volunteer leave, career breaks, fertility leave, and wellbeing leave.
• Community: Pledge 1%, volunteer leave, workplace giving and dollar matching.

Why Charter Hall

As Australia’s leading diversified property funds manager, we bring together scale, expertise and a strong performance track record to deliver for our investors. What sets us apart is our active approach – managing funds, assets, leasing and development across Office, Industrial & Logistics, Retail, Diversified and Social Infrastructure to unlock long‑term value.

We’re always looking ahead, exploring new ways to connect people, capital and opportunity. Backed by an entrepreneurial, collaborative and customer‑focused culture, Charter Hall is a place where talented people can step up, contribute and make an impact.

Charter Hall is committed to an inclusive recruitment experience where everyone feels respected and supported. If you need adjustments at any stage of the process, let us know and we’ll work with you to make it accessible.