Process Automation Manager

Bluefin Resources Pty; Sydney; Hybrid; AUD 150,000 - 200,000; Full time

Job summary

Bluefin Resources Pty in Sydney seeks a Process Automation Manager to lead business process discovery, redesign and requirements definition to support automation initiatives across the organisation. The role suits an experienced Business Analyst or Process Improvement specialist who can translate complex business needs into practical process designs and clear requirements for technical delivery teams.

Key responsibilities include leading stakeholder workshops, mapping current state processes,

Qualifications

• Relevant tertiary qualifications in business or technology.
• 8+ years in Process Analysis, Business Analysis or Technical Consulting.
• Practical experience with low-code platforms such as Workato, Boomi, Pega or Power Platform.
• Experience using Visio or Lucidchart for process modelling.
• Experience managing requirements and user stories using Azure DevOps.
• Strong Microsoft 365 skills and working knowledge of Agile delivery.
• Proven ability to facilitate workshops and communicate effectively with technical and business stakeholders.
• Experience in property investment, funds management, change management or enterprise platforms such as Salesforce, Microsoft Dynamics or Yardi would be advantageous.

Responsibilities

• Lead stakeholder workshops to understand business challenges, current processes and opportunities for improvement.
• Map current state processes and design optimised future state workflows.
• Identify opportunities to simplify processes, improve controls and enable automation.
• Develop process maps, business requirements, user stories and supporting documentation.
• Work closely with engineering and development teams to ensure proposed solutions are feasible and scalable.
• Manage stakeholder alignment, design approvals and requirements sign off.
• Support project prioritisation by assessing risks, dependencies and business value.
• Define acceptance criteria and measures to evaluate the effectiveness of implemented solutions.
• Contribute to the organisation's automation strategy and roadmap.
• Support business adoption through training materials and change documentation.

Skills

Process Analysis

Business Analysis

Stakeholder Facilitation

Low-code Platforms

Agile Delivery

Requirements Mgmt

Process Modelling

Education

Tertiary qualifications in business or technology

Tools

Visio

Lucidchart

Azure DevOps

Power Platform

Microsoft 365

Job description

Sydney - Hybrid - 4 days in office | Permanent | Property Investment and Funds Management

We are recruiting a Process Automation Manager for an established Australian property investment and funds management organisation.

In this role you will lead business process discovery, process redesign and requirements definition to support automation initiatives across the organisation.

This role suits an experienced Business Analyst or Process Improvement specialist who can translate complex business needs into practical process designs and clear requirements for technical delivery teams.

Key responsibilities

• Lead stakeholder workshops to understand business challenges, current processes and opportunities for improvement.
• Map current state processes and design optimised future state workflows.
• Identify opportunities to simplify processes, improve controls and enable automation.
• Develop process maps, business requirements, user stories and supporting documentation.
• Work closely with engineering and development teams to ensure proposed solutions are feasible and scalable.
• Manage stakeholder alignment, design approvals and requirements sign off.
• Support project prioritisation by assessing risks, dependencies and business value.
• Define acceptance criteria and measures to evaluate the effectiveness of implemented solutions.
• Contribute to the organisation's automation strategy and roadmap.
• Support business adoption through training materials and change documentation.

Experience and skills

• Relevant tertiary qualifications in business or technology.
• At least 8 years of experience in Process Analysis, Business Analysis or Technical Consulting.
• Practical experience with low code automation platforms such as Workato, Boomi, Pega or Power Platform.
• Experience using Visio or Lucidchart for process modelling.
• Experience managing requirements and user stories using tools such as Azure DevOps.
• Strong Microsoft 365 skills and working knowledge of Agile delivery.
• Proven ability to facilitate workshops and communicate effectively with technical and business stakeholders.
• Strong analytical, documentation and problem solving skills.

Experience in property investment, funds management, change management or enterprise platforms such as Salesforce, Microsoft Dynamics or Yardi would be advantageous.

This is an opportunity to work across a broad range of business functions, improving how processes operate and supporting the delivery of automation initiatives with measurable business outcomes.