Probation Services Officer, Queensland Corrective Services

Queensland Government; Brisbane; On-site; AUD 75,000 - 105,000; Full time

Benefits offered by this job

AO4 salary + 12.75% employer superannu

Flexible leave options

Annual leave loading

Remote Area Incentive Scheme benefits

Job summary

Queensland Government is seeking a Probation Services Officer to support community corrections across rural, regional and metropolitan areas. You will promote rehabilitation, manage sensitive information, and engage stakeholders to deliver community-based orders.

The role requires strong communication, privacy compliance, and the ability to work independently or in teams. Training for Certificate IV in Correctional Practice will be provided where needed.

Qualifications

• Formal qualifications aren’t mandatory, but related studies are valued.
• Certificate IV in Correctional Practice must be completed (12 months initial activities, 18 months total).
• A current C class driver’s licence is required.

Responsibilities

• Support rehabilitation and community safety across Queensland communities.
• Engage diverse stakeholders to enable service delivery and orders.
• Promote pro-social behaviours and coach offenders toward positive outcomes.

Skills

Task management

Stakeholder engagement

Privacy & legislative compliance

Communication & difficult discussions

Negotiation & conflict resolution

Education

Certificate IV in Correctional Practice (Community)

Tertiary qualifications in human services

Job description

Community Corrections supervises adult offenders across Queensland, aiming to reduce reoffending and improve public safety. Operating from offices in seven regions, including metropolitan, rural, and remote areas, the teams support individuals in fulfilling community-based orders and making positive life changes.

As a Probation Services Officer, you'll play a vital role in encouraging pro-social behaviours, promoting rehabilitation, and contributing to safer communities across Queensland.

To succeed in this role, you'll demonstrate:

• Effective task management, meeting deadlines while working independently and in a team
• Proven experience engaging diverse internal and external stakeholders to support service delivery
• Strong awareness of sensitive issues, with a commitment to privacy and legislative compliance
• Well-developed communication skills, including the ability to conduct difficult conversations, resolve issues, and negotiate positive outcomes
• Meaningful, purpose-driven work supporting rehabilitation and community safety
• Structured, role-specific training to build capability and confidence
• Fully supported Certificate IV in Correctional Practice (Community)
• AO4 salary + 12.75% employer superannuation
• Flexible leave options and annual leave loading
• Statewide career pathways across metro, regional, rural and remote locations
• Roles based in rural and remote Community Corrections locations may be eligible for additional Remote Area Incentive Scheme benefits.

Additional information:

• Formal qualifications aren't mandatory, but tertiary qualifications in human services disciplines are highly regarded
• Successful applicants must complete the Certificate IV in Correctional Practice (Community) — activities/assessments within 12 months, full certification within 18 months
• A current C class driver's licence is required
• Training relevant to operational demands (e.g. urinalysis testing, court-related duties) may be required, as identified by the relevant delegate

Probation Services Officer, Queensland Corrective Services Central West Qld, Australia