Probation Services Officer, Queensland Corrective Services

Queensland Government; Roma; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Annual leave loading

Flexible leave options

12.75% employer superannuation

Remote Area Incentive Scheme

Job summary

Queensland Corrective Services is seeking a Probation Services Officer to encourage pro-social behaviours, promote rehabilitation, and contribute to safer communities across Queensland.

You will support individuals on community-based orders, engage with stakeholders, and work across rural, regional, and metropolitan offices. Training is provided; relevant licensure is required.

Qualifications

• Effective task management with ability to meet deadlines.
• Proven experience engaging diverse stakeholders to support service delivery.
• Strong awareness of privacy and legislative compliance.
• Well-developed communication skills, including the ability to conduct difficult conversations, resolve issues, and negotiate positive outcomes.
• Meaningful, purpose-driven work supporting rehabilitation and community safety.
• Structured, role-specific training to build capability and confidence.
• Current Certificate IV in Correctional Practice (Community) planned to be completed within 18 months.
• C class driver's licence required.

Responsibilities

• Encourage pro-social behaviours and promote rehabilitation across Queensland.
• Support individuals in fulfilling community-based orders and contributing to safer communities.
• Engage with internal and external stakeholders to support service delivery.

Job description

Community Corrections supervises adult offenders across Queensland, aiming to reduce reoffending and improve public safety. Operating from offices in seven regions, including metropolitan, rural, and remote areas, the teams support individuals in fulfilling community-based orders and making positive life changes.

As a Probation Services Officer, you'll play a vital role in encouraging pro-social behaviours, promoting rehabilitation, and contributing to safer communities across Queensland.

To succeed in this role, you'll demonstrate:

• Effective task management, meeting deadlines while working independently and in a team
• Proven experience engaging diverse internal and external stakeholders to support service delivery
• Strong awareness of sensitive issues, with a commitment to privacy and legislative compliance
• Well-developed communication skills, including the ability to conduct difficult conversations, resolve issues, and negotiate positive outcomes
• Meaningful, purpose-driven work supporting rehabilitation and community safety
• Structured, role-specific training to build capability and confidence
• Fully supported Certificate IV in Correctional Practice (Community)
• AO4 salary + 12.75% employer superannuation
• Flexible leave options and annual leave loading
• Statewide career pathways across metro, regional, rural and remote locations
• Roles based in rural and remote Community Corrections locations may be eligible for additional Remote Area Incentive Scheme benefits.

Additional information:

• Formal qualifications aren't mandatory, but tertiary qualifications in human services disciplines are highly regarded
• Successful applicants must complete the Certificate IV in Correctional Practice (Community) — activities/assessments within 12 months, full certification within 18 months
• A current C class driver's licence is required
• Training relevant to operational demands (e.g. urinalysis testing, court-related duties) may be required, as identified by the relevant delegate

Probation Services Officer, Queensland Corrective Services Darling Downs - Maranoa, Australia