Principal Technical Specialist

Queensland Government; City of Brisbane; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Career development

Generous leave entitlements

Diverse and flexible culture

Employee wellbeing programs

Equity, diversity and inclusion

Job summary

Queensland Health is seeking a Principal Technical Specialist to lead complex ICT infrastructure projects and ensure delivery within performance criteria. You will influence design, architecture and testing across multiple change programs and collaborate with senior stakeholders and external vendors.

The role requires strong ITIL/PRINCE2 knowledge, enterprise IT experience, and excellent communication and leadership skills.

Qualifications

• Experience designing, configuring and documenting enterprise IT systems across infrastructure technologies.
• Strong understanding of ITIL and PRINCE2 methodologies.
• Ability to influence senior stakeholders and lead multiple change programs.

Responsibilities

• Lead and support delivery of complex ICT infrastructure projects within agreed criteria.
• Provide expert technical advisory and leadership to project teams and decision makers.
• Oversee ICT implementations across multiple programs within Queensland Health.

Skills

Infrastructure design

ITIL Service Management

PRINCE2 project management

Stakeholder management

Communication

Leadership

Education

IT industry certifications

Job description

About the role:The Cyber Security Program requires a Principal Technical Specialist to lead and support the delivery by ensuring the technical deliverables are completed successfully within agreed performance criteria to enable enhanced health service delivery. This project will establish capabilities for the management of privileged ICT access across the organisation.Your key responsibilities include:Manage the design of highly complex and multi-faceted infrastructure based systems including application solutions; server and network configuration and layout; environment planning and design; firewall planning; and user privileges, ensuring compliance with project requirements and safety engineering standards.Influence and provide expert technical advice and leadership to Queensland Health Program/Project teams and key decision makers relating to ICT project infrastructure testing, development and on-going integration.Oversee and lead ICT technical implementations within a project management framework across multiple complex and diverse Queensland Health change programs and initiatives based on clients' business and technical requirements.Provide high level input and advice to the Manager Design Team on infrastructure development planning to ensure that service delivery meets future client demands.Work closely with other Design, Project, Operations and Architecture Office staff to manage collaborative relationships and consultations with senior stakeholders across Queensland Health and external technology vendors to develop, implement and integrate required changes to architecture, design and management of ICT infrastructure.Lead the continual development and improvement of technical designs and solution architectures and ensure strategic alignment to enterprise-wide business and ICT architectures within the whole of Queensland Health.Liaise and negotiate with internal and external stakeholders with a customer service focus, to resolve issues relating to technical concepts and ICT techniques and processes.Role fit:You will bring demonstrated experience designing, configuring and documenting enterprise IT systems across a range of infrastructure technologies, supported by relevant industry certifications and strong technical expertise. You will have a sound understanding of ITIL Service Management and Service Delivery, PRINCE2 project methodology, and the ability to apply conceptual and analytical skills to complex business requirements. Strong stakeholder management, communication, consultation and negotiation skills are essential, along with the ability to influence and collaborate effectively across internal teams, projects and external technology vendors. You will also be comfortable working independently and as part of a high-performing team, managing time-critical, financially constrained and complex deliverables while providing guidance and support to colleagues and project resources.Why work for us:Career training and developmentGenerous leave entitlements, including leave loadingDiverse and flexible work cultureEmployee wellbeing programsOur commitment to equity, diversity and inclusionAt Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.Ready to apply?For further information on how to apply please review the attached Role Description.This work is licensed under a Creative Commons Attribution 3.0 Australia License.