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BHP in Australia is seeking a Principal Process Improvement to lead process analysis and redesign for material HR initiatives across Portfolio & Experience. You will identify root causes of inefficiency, design future-state processes aligned to the HR operating model, and support implementation with standard work.
The role requires Lean Six Sigma certification, proven experience in large organisations, and strong data-driven decision making.
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About BHP
At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.
Come and be a part of this success.
About the Role
Reporting to the Manager Experience Delivery, the Principal Process Improvement leads process analysis and redesign for material HR initiatives across Portfolio & Experience (P&E). You will find and fix the root causes of fragmented or inefficient HR processes, rather than patching symptoms, and design future-state processes that are aligned to the HR operating model. This role will support process implementation and the definition of standard work, measure and report improvement outcomes, and help prioritise the continuous improvement pipeline. You will also contribute to P&E's process improvement methodology, helping to build a simpler, more consistent experience for employees and leaders.
Accountabilities
Leads process analysis and redesign for material HR initiatives
Identifies root causes of process inefficiency and fragmentation
Develops future-state process designs aligned to the HR operating model
Partners with GBS and CoEs on process implementation
Supports standard work definition arising from improvement initiatives
Measures and reports process improvement outcomes
Contributes to P&E's process improvement methodology
Supports continuous improvement pipeline prioritisation
About You
Tertiary qualification in business, engineering, human resources, operations management or a related discipline, or equivalent relevant experience
Process improvement certification (such as Lean Six Sigma Green or Black Belt, or equivalent) is preferred
Proven experience leading process analysis and redesign in a large, complex organisation, including process mapping, root cause analysis and future-state design
Demonstrated ability to turn improvement opportunities into practical, sustainable solutions that remove duplication, reduce rework and improve the employee and leader experience
Experience defining standard work and embedding it with operational teams, shared services or centres of excellence
Strong analytical skills, with the ability to use data to measure process performance, quantify benefits and report improvement outcomes
Strong stakeholder engagement, facilitation and communication skills, with the ability to influence and build trusted relationships across HR, GBS and the business
Experience prioritising and managing a continuous improvement pipeline, and contributing to improvement methodology and standards
Experience in HR, people or shared services processes is preferred but not essential
About Our Process
At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks.
If you are already employed directly by BHP, please log in using your BHP email address or apply via our internal jobs portal.
Supporting a Diverse Workforce
The size, stability and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance‑based bonuses and a best‑in‑class employee share program. We know there are many aspects of our employees' lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life. These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms.
At BHP, we know that we are strengthened by diversity. We are an Equal Opportunity employer that is committed to making BHP a safe and inclusive workplace where everyone can thrive and be at their best every day. We are focused on creating a workforce that’s more diverse and represents the communities where we work and live.providing a work environment in which everyone is included, treated fairly and with respect.We are an Equal Opportunity employer and recognise that true diversity includesgender,age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.
BHP is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have a disability, we know that it may be helpful for us to adjust your process to make it equitable for your individual situation. If you would like to reach out to someone about your situation and our recruitment process, please email us at inclusion@bhp.com.