Principal Practice Manager

Department of Justice QLD; City of Brisbane; On-site; AUD 120,000 - 160,000; Full time

Job summary

The Department of Justice Queensland (ODPP) seeks a Principal Practice Manager to lead the Practice Manager group across all ODPP chambers, delivering consistent, high-quality, statewide service delivery. This senior role will set direction, oversee workload distribution and embed frameworks for accountability and capability.

You will champion workforce sustainability, performance management and the strategic use of digital tools like THEMIS to streamline case management, reporting and

Qualifications

• Experience leading multi-site or multi-team operations with standardisation focus.
• Proven capability in performance management and coaching in public sector.
• Experience designing or overseeing competency-based development/training.
• Knowledge of Queensland public sector employment instruments and DOJ policies.

Responsibilities

• Lead and manage the Practice Manager group across all ODPP chambers.
• Drive standardised, efficient chamber operations across locations.
• Embed organisation-wide frameworks and processes for equitable outcomes.
• Oversee workload allocation and use data to address risks and improve effectiveness.
• Develop strategies for workforce sustainability and staff wellbeing.
• Champion the digital-by-default approach using THEMIS and related tools.

Skills

Strategic leadership

People leadership

Data analysis

Stakeholder engagement

Trauma-informed practice

Public sector knowledge

Education

Law degree

Public administration degree

Business administration degree

Tools

THEMIS

Case management software

Job description

Are you a strategic leader who can drive consistency, performance and operational excellence across a statewide network? As the Principal Practice Manager, you will lead the Practice Manager group across all Office of the Director of Public Prosecutions (ODPP) chambers, ensuring high-quality, standardised operations while building capability, strengthening accountability and supporting strong performance across the chamber network.

About Us

The Office of the Director of Public Prosecutions (ODPP) is a vital part of Queensland's justice system, representing the State in prosecuting criminal matters across courts such as the High Court of Australia, Supreme Court, District Court, and more. Our work addresses complex and sensitive legal matters, ensuring justice is upheld with professionalism and integrity.

About Your Opportunity

This is a permanent opportunity to join the ODPP as the Principal Practice Manager. In this senior leadership role, you will lead the Practice Manager group across all chambers, providing strategic direction and operational oversight to ensure consistent, effective and high-quality service delivery across the organisation.

In This Role, You Will

• Lead and manage the Practice Manager group across all ODPP chambers, fostering a high-performing, accountable and collaborative culture.
• Drive consistent, efficient and standardised chamber operations across all locations through strong leadership and clear expectations.
• Establish and embed organisation-wide frameworks, processes and practices that support equitable and consistent outcomes for staff and stakeholders.
• Work closely with Practice Managers to oversee case load allocation and court work distribution, using data and insights to identify risks, address workload imbalances and improve operational effectiveness.
• Develop and implement strategies that support workforce sustainability, employee wellbeing and effective resource management across chambers.
• Champion the digital-by-default approach by leading the consistent use of THEMIS and other digital tools for case management, reporting and administrative functions.

What We’re Looking For

• Demonstrated experience in leading and managing multi-site or multi-team operational functions, with a track record of driving standardisation, consistency, and accountability across a dispersed workforce.
• Strong people leadership capability, including experience in performance management, conduct processes and coaching within a complex public sector or professional services environment.
• Demonstrated experience in designing, coordinating, or overseeing competency based professional development and training programs, including induction, within a multi-team environment.
• Demonstrated knowledge and practical application of Queensland public sector employment instrument framework, including the Public Sector Act 2022, Industrial Relations Act 2016, applicable Commissioner’s Directives, and DOJ polices and procedures.
• Demonstrated ability to analyse operational data and performance metrics to identify risk, inform decision-making, and develop evidence-based strategies to improve organisational outcomes.
• Highly developed interpersonal and communication skills, with the ability to engage, influence, and negotiate with a range of stakeholders including senior legal professionals, executive leadership, and external partners.
• Demonstrated knowledge of trauma-informed practice and the requirements of the Charter of Victims’ Rights, and the ability to apply these principles in operational and people management contexts.

Mandatory Requirements

While there are no mandatory qualifications, tertiary qualifications in law, public administration and/or business administration will be highly regarded.

Why join us?

This is more than a role; it's your opportunity to engage with some of the state's most pressing legal matters while making a genuine difference in the community. Think you’re ready for the challenge?

Applications to remain current for 12 months.

Job Ad Reference: QLD/702134/26

Closing Date: Thursday, 8th October 2026