Principal Practice Manager

Department of Justice, Queensland; City of Brisbane; On-site; AUD 120,000 - 150,000; Full time

Job summary

Department of Justice, Queensland – Brisbane ODPP is seeking a Principal Practice Manager to lead the Practice Manager group across all chambers. The role provides strategic direction and operational oversight to ensure high-quality service delivery across the organisation.

You will drive standardisation of chamber operations, oversee workload distribution using data insights, develop workforce sustainability strategies and champion the digital-by-default approach with THEMIS and related tools.

Qualifications

• Experience leading multi-site or multi-team operational functions.
• Strong people leadership capability, including performance management, conduct processes and coaching within a complex public sector.
• Experience designing, coordinating or overseeing competency-based professional development and induction programs.
• Knowledge of Queensland public sector employment instrument framework, including the Public Sector Act 2022 and related directives.

Responsibilities

• Lead and manage the Practice Manager group across all ODPP chambers, fostering a high-performing, accountable and collaborative culture.
• Drive consistent, efficient and standardised chamber operations across all locations through strong leadership and clear expectations.
• Establish and embed organisation-wide frameworks, processes and practices that support equitable and consistent outcomes for staff and stakeholders.
• Work with Practice Managers to oversee case load allocation and court work distribution, using data to identify risks and improve operational effectiveness.
• Develop and implement strategies that support workforce sustainability and wellbeing across chambers.
• Champion the digital-by-default approach by leading use of THEMIS and other digital tools for case management and reporting.

Skills

Multi-site leadership

People leadership

Performance management

Stakeholder engagement

Data-driven decision making

Public sector knowledge

Change management

Training program design

Trauma-informed practice

Education

Tertiary qualifications in law

Tertiary qualifications in public administration

Job description

Department of Justice, Queensland – Brisbane QLD

The Office of the Director of Public Prosecutions (ODPP) is a vital part of Queensland's justice system, representing the State in prosecuting criminal matters across courts such as the High Court of Australia, Supreme Court, District Court, and more. Our work addresses complex and sensitive legal matters, ensuring justice is upheld with professionalism and integrity.

About your opportunity

This is a permanent opportunity to join the ODPP as the Principal Practice Manager. In this senior leadership role, you will lead the Practice Manager group across all chambers, providing strategic direction and operational oversight to ensure consistent, effective and high-quality service delivery across the organisation.

In this role, you will

• Lead and manage the Practice Manager group across all ODPP chambers, fostering a high-performing, accountable and collaborative culture.


• Drive consistent, efficient and standardised chamber operations across all locations through strong leadership and clear expectations.


• Establish and embed organisation-wide frameworks, processes and practices that support equitable and consistent outcomes for staff and stakeholders.


• Work closely with Practice Managers to oversee case load allocation and court work distribution, using data and insights to identify risks, address workload imbalances and improve operational effectiveness.


• Develop and implement strategies that support workforce sustainability, employee wellbeing and effective resource management across chambers.


• Champion the digital-by-default approach by leading the consistent use of THEMIS and other digital tools for case management, reporting and administrative functions.

What we’re looking for

• Demonstrated experience in leading and managing multi-site or multi-team operational functions, with a track record of driving standardisation, consistency, and accountability across a dispersed workforce.


• Strong people leadership capability, including experience in performance management, conduct processes and coaching within a complex public sector or professional services environment.


• Demonstrated experience in designing, coordinating, or overseeing competency based professional development and training programs, including induction, within a multi-team environment.


• Demonstrated knowledge and practical application of Queensland public sector employment instrument framework, including the Public Sector Act 2022, Industrial Relations Act 2016, applicable Commissioner's Directives, and DOJ polices and procedures.


• Demonstrated ability to analyse operational data and performance metrics to identify risk, inform decision-making, and develop evidence-based strategies to improve organisational outcomes.


• Highly developed interpersonal and communication skills, with the ability to engage, influence, and negotiate with a range of stakeholders including senior legal professionals, executive leadership, and external partners.


• Demonstrated knowledge of trauma-informed practice and the requirements of the Charter of Victims' Rights, and the ability to apply these principles in operational and people management contexts.

Mandatory requirements

While there are no mandatory qualifications, tertiary qualifications in law, public administration and/or business administration will be highly regarded.

This is more than a role; it's your opportunity to engage with some of the state's most pressing legal matters while making a genuine difference in the community. Think you're ready for the challenge?

Applications to remain current for 12 months.

Job Ad Reference: QLD/702134/26

Closing Date: Thursday, 8th October 2026