Principal ICT Service Delivery - Contract & Outsourced IT

Department of Justice; Perth; Vor Ort; AUD 120.000 - 160.000; Vollzeit

Benefits dieser Stelle

Flexible working arrangements

Career pathway opportunities

Learning and development programs

Health and wellbeing programs with Gym

Fitness passport discounts

Zusammenfassung

The Department of Justice in Western Australia invites applications for a fixed-term Principal ICT Service Delivery Manager in the KIT Directorate. This full-time 12-month vacancy in Perth focuses on contracts, procurement, licensing, and service delivery improvements to help enable better justice outcomes.

You will lead strategic contract management, SLA governance, and collaboration with providers while driving continuous improvement and capability development within a customer-focused public

Qualifikationen

• Experience procuring and managing digital operational services through contracts and licensing.
• Experience monitoring outsourced IT service delivery including service management and projects.
• Australian citizenship or permanent residency required for permanent appointments in the public sector.

Aufgaben

• Lead ICT contracts, procurement, licensing and outsourced ICT services to support business outcomes.
• Provide advice to senior management on contracts, procurement and service delivery.
• Work with external providers to resolve contractual issues and ensure SLA compliance.
• Lead operational technology initiatives and drive continuous improvement across the team.

Kenntnisse

Contract management

Service delivery

Stakeholder engagement

Leadership development

Critical thinking

Jobbeschreibung

The Department of Justice in Western Australia invites applications for a fixed-term Principal ICT Service Delivery Manager in the KIT Directorate. This full-time 12-month vacancy in Perth focuses on contracts, procurement, licensing, and service delivery improvements to help enable better justice outcomes.

You will lead strategic contract management, SLA governance, and collaboration with providers while driving continuous improvement and capability development within a customer-focused public