Manager Litigation Management

Department of Justice; Perth; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Flexible working

Career development

Learning & development

Fitness passport

Job summary

Department of Justice in Perth, WA seeks a Manager Litigation Management to lead the strategic management of civil litigation responses and redress matters. You will collaborate with the State Solicitor's Office, law firms, and insurers to ensure effective governance and excellent client service.

The role oversees policy implementation, strategic direction, and performance across litigation activities, with emphasis on accountability and continuous improvement.

Qualifications

• Experience leading complex civil claims and litigation management in a regulated environment.
• Ability to provide strategic advice and briefings to senior stakeholders.
• Strong planning, prioritisation and resource management with continuous improvement focus.
• Ability to navigate complexity and lead change in dynamic settings.

Responsibilities

• Build team capability, align resources with business priorities, and foster a culture of customer service excellence.
• Contribute to advice, executive reporting, and the development of governance strategies and procedures.

Skills

Strategy leadership

Civil claims experience

Stakeholder communication

Results delivery

Change leadership

Job description

This is a permanent, full-time vacancy. Empowering Justice Through Innovation – Motivate with Passion, Guide with Expertise, Take the Lead in Shaping the Future of Litigation Management, Optimising Technology and Delivering Excellence for the Department of Justice.

About our Team

The Knowledge, Information and Technology Directorate is accountable for the provision of services and technology that support strategic and operational services across the Department of Justice, enable information to be leveraged efficiently and ensure the Department’s investment in technology is optimised. Within the Directorate, the dynamic Information Release and Litigation Management Branch plays a key role in coordinating responses to the Department's civil litigation matters, in consultation with external legal service providers and the Department's insurer. This includes public liability claims, class actions, judicial review applications, coronial inquests, youth custodial complaints and other court-related proceedings. The Branch also oversees the delivery of a range of central information release functions under relevant legislation and other authorised mechanisms including the:

• National Redress Scheme for Institutional Child Sexual Abuse Act 2018
• Freedom of Information Act 1992
• Privacy and Responsible Information Sharing Act 2024

About the role

Reporting to the Assistant Director Litigation Management, the Manager Litigation Management is responsible for leading, motivating and shaping the strategic management of the Department's response to civil litigation and redress matters, while building productive relationships and collaborating closely with the State Solicitor's Office, law firms, the Insurance Commission of Western Australia and other government departments.

• Build team capability, align resources with business priorities, and foster a culture of customer service excellence, accountability, high performance and continuous improvement.
• Contribute to the provision of advice, executive and ministerial reporting, while supporting the development, implementation and review of strategies, policies, standards and procedures that promote effective governance, legal and operational compliance across litigation and case management activities.

Please note this role may involve reviewing records and materials that are sensitive and confronting in nature as part of the management of litigation and redress matters.

Suitability Requirements

Through the recruitment process, we will be looking for a candidate who can demonstrate skills, experience and attributes in relation to the following:

• Shapes and Manages Strategy – Experience leading complex operational functions and delivering civil claims and litigation management services in a highly regulated environment. Ability to provide strategic direction, drive operational excellence and align activities with organisational and government priorities.
• Knowledge and Experience in Civil Claims, Litigation and Related Case Management – Sound knowledge and practical experience in civil claims, litigation and related case management processes, including the management of complex and sensitive matters within a legislative, policy and governance framework.
• Communicates Effectively and Builds Productive Relationships – Highly developed communication and influencing skills, with the ability to provide strategic advice, present complex information clearly to diverse audiences, and prepare high-quality briefings and correspondence. Proven ability to engage stakeholders in a timely and effective manner and build, maintain and influence productive relationships with senior stakeholders, government agencies and external partners to achieve shared outcomes.
• Achieve Results – Proven ability to deliver quality outcomes in complex and dynamic environments through effective planning, prioritisation, resource management and performance monitoring. Identifies opportunities for continuous improvement while building team capability and maintaining a strong focus on stakeholder feedback. Values specialist expertise, draws on the knowledge and skills of others, and contributes own expertise to achieve organisational objectives.
• Navigates Complexity and Leads Change – Demonstrates sound judgement and critical thinking in complex and ambiguous environments, assessing risks, impacts and options to make informed decisions and deliver outcomes. Remains adaptable through change and uncertainty, responds proactively to emerging issues, and supports others through change by sharing information, building understanding and modelling expected leadership behaviours.

Eligibility

To be eligible for appointment to permanent positions in the West Australian Public Sector you must be an Australian citizen or have permanent resident status in Australia.

Benefits and opportunities

• Flexible working arrangements
• Career pathway opportunities
• Learning and development opportunity programs
• Health and wellbeing programs including Fitness passport providing a wide range of gym, pool, and fitness centre discounts available for employees and their families. Check out the attached Applicant Information Pack to find out other benefits of working for Justice.

Equity and Diversity

The Department of Justice is committed to building a diverse, inclusive and accessible workplace that reflects the community we serve. We strongly encourage applications from people of all backgrounds and experiences. Aboriginal and Torres Strait Islander applicants can access support by following this link . Reasonable adjustments are available throughout the recruitment process. For a confidential discussion about support or adjustments, please contact the person listed above or email [e-mail] .

If you would like further information regarding the vacancy, please contact Ruvi, Assistant Director Litigation Management on [phone] for a confidential discussion.