Principal Advisor

Department of Customer Services, Open Data and Small and Family Business; Brisbane; On-site; AUD 120,000 - 160,000; Full time

Job summary

Department of Customer Services, Open Data and Small and Family Business in Brisbane is seeking an experienced HR leader to shape a new department. You will coach managers and executives, manage complex employee matters, and design practical people solutions that balance organisational needs with fairness and empathy.

You will lead a small HR Business Partners team, partnering across the department to support change, workforce initiatives and positive employee experiences as the organisation

Qualifications

• Significant experience leading HR teams and advising senior leaders.
• Experience handling complex people matters including performance, conduct and wellbeing.
• Ability to coach executives and managers to implement practical, fair HR solutions.
• Proven track record in driving organisation effectiveness and continuous improvement.

Responsibilities

• Lead a small team of HR Business Partners and partner with leaders across the department.
• Navigate complex employee matters with fairness, empathy and sound decision-making.
• Provide pragmatic, contemporary people solutions and drive workforce initiatives.
• Invest in capability through coaching, mentoring and guidance for leaders and HR team.

Skills

HR leadership

Performance management

Employee relations

Coaching & mentoring

Change management

Job description

Department of Customer Services, Open Data and Small and Family Business – Brisbane QLD

***OPEN TO QUEENSLAND GOVERN...
This is an exciting time to join our department.
As a newly established organisation, we're creating the foundations that will shape our culture, ways of working & employee experience for years to come. We're looking for an experienced HR leader who is passionate about people, thrives on tackling complex workforce challenges & wants to play a genuine role in building something from the ground up.

As a Principal Advisor, you'll be more than a trusted HR expert. You'll be a coach, mentor, sounding board & leader, working alongside managers & executives to navigate some of the organisation's most important people matters.If you're looking for a role where your advice matters your expertise is valued & you are passionate about actively partnering with the leaders to support the business as it evolves we'd love to hear from you.

*** OPEN TO QUEENSLAND GOVERN... ***

About the role

You'll lead a small team of HR Business Partners and work closely with leaders across the department to provide practical, contemporary and solutions-focused people solutions.

A key focus of the role is supporting leaders through complex and sensitive employee matters, including:

• performance management
• health, medical and rehabilitation matters
• workplace conduct issues
• organisational and workplace change
• workforce initiatives

You'll help leaders navigate these situations with confidence, balancing organisational needs with fairness, empathy and sound decision-making.

Just as importantly, you'll invest in building capability. Through coaching, mentoring and guidance, you'll support both leaders and your HR team to strengthen their skills, confidence and effectiveness in managing people.

What you'll bring

We're looking for someone who combines technical HR expertise with a genuine passion for helping people succeed.

You will bring:

• Significant experience managing complex people matters including performance, conduct and medical matters
• Proven ability to build trusted relationships, navigate challenging conversation, influence and coach leaders at all levels.
• Broad HR experience across multiple disciplines, with the ability to provide practical, fit for purpose and solution orientated advice and to achieve positive people and business outcomes.
• Demonstrated experience developing and leading people initiatives to drive organisation effectiveness and continuous improvement.
• An ability to navigate ambiguity and competing priorities while taking a proactive forward-thinking approach to deliver HR solutions.
• A collaborative and solutions-focused approach with the ability to constructively build alignment across the broader HR team
• Commitment to fostering positive workplace cultures and great employee experiences

This is a rare opportunity to help shape a new department during a period of growth and evolution.

You'll join a supportive and collaborative HR team that values curiosity, innovation and continuous improvement.

You'll have the opportunity to contribute ideas, influence decisions and help create people practices that make a real difference.

• supportive leadership and a collaborative team culture
• challenging and meaningful work
• the opportunity to leave your mark on a growing organisation

Applications to remain current for 12 months.