Prestige Beauty Counter Manager: Lead & Elevate Your Team

Estee Lauder

Melbourne

On-site

AUD 60,000 - 75,000

Full time

2 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Estee Lauder – Northland Shopping Centre VIC is seeking a dynamic Counter Manager to lead and coach a team of Sales Associates. You will drive sales, customer service and operational targets with a strategic business plan and CRM initiatives.

The role emphasizes leadership, coaching, planning and a strong customer focus in a fast-paced prestige beauty environment. A track record of developing high-performing teams is essential.

Qualifications

Effective verbal and written communication skills and excellent interpersonal abilities.
Proven leadership and coaching capabilities in a fast-paced retail environment.
Results-oriented with a drive to meet objectives and standards.
Ability to develop financial plans and manage resources.
Experience in strategic planning and in-store execution.
Proficient in using computerised systems including email and Excel.

Responsibilities

Lead, coach and develop a team of sales associates to achieve sales, service and operational targets.
Create and execute an agile business plan to recruit and retain customers.
Drive in-store events and customer relationship management initiatives.
Provide leadership to ensure a high-performing team and exceptional service.
Progress careers through opportunities and effective store management.

Skills

Leadership

Coaching

Customer service

Strategic planning

Financial planning

Resource management

Microsoft Excel

Communication

Teamwork

Tools

Microsoft Excel

Job description

The role emphasizes leadership, coaching, planning and a strong customer focus in a fast-paced prestige beauty environment. A track record of developing high-performing teams is essential.

Get your free, confidential resume review.

or drag and drop your file here.