Presales Copilot Specialist

SoftwareOne; Sydney; On-site; AUD 110,000 - 180,000; Full time

Job summary

SoftwareOne Australia is seeking a Presales Copilot Specialist to accelerate Microsoft Copilot growth. You will lead customer discovery, AI workshops, value assessments, solution designs, and demonstrations in close collaboration with Sales, Services and Microsoft.

Ideal candidates bring hands-on experience with Microsoft Copilot, AI, and Modern Work solutions, plus strong presales, workshop facilitation, and ability to translate business challenges into practical use cases and value

Qualifications

• Strong knowledge of Microsoft 365 Copilot, AI and related Modern Work technologies.
• Strong technical presales, solution consulting and customer discovery capability.
• Excellent presentation, demonstration and workshop facilitation skills with senior/exec stakeholders.
• Ability to translate customer business challenges into practical Copilot use cases, solution approaches and value propositions.
• Strong commercial acumen with the ability to connect technology opportunities with broader professional services.
• Strong stakeholder management and collaboration across customers, Sales, Services and Microsoft.

Responsibilities

• Lead customer discovery sessions, executive AI workshops and business value assessments to uncover high‑value Copilot opportunities.
• Shape Copilot solutions and use cases that align requirements with productivity, transformation and outcomes.
• Deliver customer demonstrations, presentations and Proof of Value activities to progress opportunities.
• Develop solution designs, proposals and client-facing materials that articulate technical capability and business value.
• Support Microsoft-funded programs and collaborate with Microsoft, Sales and Services to advance Copilot opportunities.
• Enable sales teams with Copilot positioning and identify services opportunities across adoption, governance, security and AI transformation.

Skills

Microsoft Copilot

AI

Modern Work tech

Presales & solution consulting

Executive workshops

Job description

Why SoftwareOne?

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.

The role

• Passionate about helping customers unlock business value from Microsoft Copilot and AI?


• Experienced in leading customer discovery, executive workshops and demonstrations that turn AI opportunities into practical solutions?


• Excited to combine technical presales, business value and solution consulting to accelerate Copilot adoption and growth?

Practical Information:

Location: Australia | Employment Type: Full-time | Language Requirements: Professional level English written and verbal | Visa Requirements: Must hold valid Australian working rights | Learn more: softwareone.com/en-au

SoftwareOne Australia is currently seeking a Presales Copilot Specialist to help accelerate Microsoft Copilot growth and adoption across our customer base. Working closely with Sales, Services and Microsoft, the role will lead customer discovery, executive AI workshops, business value assessments, solution design, demonstrations and Proof of Value activities, helping customers translate AI opportunities into practical solutions and measurable business outcomes.

Key responsibilities will include:

• Lead customer discovery sessions, executive AI workshops and business value assessments to uncover and qualify high‑value Copilot opportunities.


• Shape Microsoft Copilot solutions and use cases that align customer requirements with productivity, transformation and business outcomes.


• Deliver customer demonstrations, presentations and Proof of Value activities to support opportunity progression and Copilot adoption.


• Develop solution designs, proposals and customer‑facing materials that clearly articulate technical capability and business value.


• Support Microsoft‑funded programmes and collaborate with Microsoft, Sales and Services teams to progress strategic Copilot opportunities.


• Enable sales teams with Copilot positioning and identify complementary services opportunities across adoption, enablement, governance, security, change management and AI transformation.

What we need to see from you

• Strong knowledge of Microsoft 365 Copilot, AI and related Modern Work technologies.


• Strong technical presales, solution consulting and customer discovery capability.


• Excellent presentation, demonstration and workshop facilitation skills, including engagement with senior and executive stakeholders.


• Ability to translate customer business challenges into practical Copilot use cases, solution approaches and value propositions.


• Strong commercial acumen with the ability to connect technology opportunities with broader professional services.


• Strong stakeholder management and collaboration skills across customers, Sales, Services and Microsoft.

About You

• You bring experience in technical presales, solution consulting, Microsoft technologies, AI consulting or a related customer‑facing technology role.


• You have hands‑on experience positioning Microsoft Copilot, AI, Microsoft 365 or related Modern Work solutions with customers.


• You are comfortable leading customer discovery, executive conversations, demonstrations and Proof of Value activities.


• You can connect technical capabilities to business value and articulate how AI can improve productivity and transform ways of working.


• You understand the importance of adoption, governance, security and change management in delivering successful Copilot outcomes.


• You are commercially minded, proactive and enjoy working across different teams to turn customer opportunities into successful outcomes.

Job Function

Sales

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.