Presales Architect - Cloud Operations Suite CSP/MSP

Hewlett Packard Enterprise; Sydney; Hybrid; AUD 180,000 - 240,000; Full time

Job summary

Hewlett Packard Enterprise (HPE) is seeking a CSP Presales Architect to lead technical enablement and solution design for Cloud Operations Suite across CSP/MSP partnerships. You will architect and implement complex solutions, support deployments, and ensure customer outcomes in hybrid/multi-cloud environments.

The role emphasizes deep technical expertise, strong partner relationships, and the ability to drive joint go-to-market initiatives. Hybrid work model, with office days required.

Qualifications

• Bachelor's degree in computer science, IT, or related field.
• 5-10 years of technical IT experience with a focus on technical selling.
• Proven track record in solution selling.

Responsibilities

• Develop compelling customer proposals that align with business and technical needs.
• Provide technical expertise in virtualization and infrastructure solutions.
• Support CSP partner sales team with solution demos, PoCs, and technical presentations.
• Identify business opportunities through partner engagements, upselling, and cross-selling.
• Collaborate with internal teams and partners to design cost-effective, scalable solutions.
• Monitor industry trends and competitor offerings to refine value proposition.
• Document and track partner activities for forecasting and pipeline management.
• Act as a trusted advisor, ensuring solutions align with partner IT ecosystems.

Skills

Technical selling

Partner management

Solution design

Virtualization

Education

Bachelor's degree in CS/IT or related field

Tools

VMware ESXi

Microsoft Hyper-V

KVM

Job description

Presales Architect - Cloud Operations Suite CSP/MSP

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

HPE Cloud Operations Suite is a comprehensive, AI-driven platform that empowers organizations to seamlessly manage, monitor, and optimize their hybrid and multi-cloud environments with unprecedented visibility and control. Built on a foundation of industry-leading solutions, including OpsRamp for intelligent monitoring and incident management, Morpheus Enterprise for hybrid cloud orchestration and automation, Morpheus VM Essentials for virtualized infrastructure, and Zerto for data protection and disaster recovery, the suite delivers unified operations management across on-premises, private cloud, and public cloud resources. By combining advanced machine learning capabilities with these proven technologies, HPE Cloud Operations Suite enables IT teams to proactively identify and resolve issues, optimize performance and costs, ensure business continuity, and accelerate digital transformation initiatives while reducing operational complexity and risk across their entire technology stack.

Who We Are:

Joining our Cloud Ops HPE Software team and working as part of our CSP/MSP presales team is a chance to make history and be a driving force in the industry. We are revolutionizing cloud computing by building a large-scale, enterprise-ready platform that powers a hybrid edge-to-cloud world. Our platform enables the world's largest and most diverse enterprise IT teams and managed service providers to control the chaos of modern digital infrastructure and to deliver quickly, efficiently, and at scale while keeping their data secure and meeting sustainability goals.

We do this from Day 0 provisioning of application infrastructure supporting both green, and brown, field management through Day 2+ observability of hybrid cloud environments. We provide world discovery and monitoring, event and incident management, remediation, and automation, powered by AI. We help our enterprise and CSP/MSP customers avoid costly outages and performance issues that result in lost revenue and productivity.

With over 100,000 dedicated customers and 1 million devices in production, we are committed to accelerating transformation across data, connectivity, cloud, and security, providing essential solutions for businesses of all sizes. Together, we make the impossible possible, and we are confident in our ability to lead the way in shaping the future of cloud computing.

What you'll do:

We are seeking a CSP Presales Architect to drive technical enablement and solution design with our strategic partner ecosystem. You will work directly with partners to architect and implement complex solutions, guide them through deployments, and ensure successful customer outcomes across hybrid and multi-cloud environments. This role requires deep technical expertise combined with exceptional partner relationship management skills to accelerate joint go-to-market initiatives. The ideal candidate will serve as the technical bridge between HPE and our partners, driving mutual business success through innovative solution delivery and technical excellence.

Key Responsibilities:

• Develop compelling customer proposals that align with business and technical needs.
• Provide technical expertise in virtualization (VMware ESXi, Microsoft Hyper-V, KVM) and infrastructure solutions.
• Support CSP partner sales team members with solution demonstrations, proof-of-concept setups, and technical presentations.
• Identify business opportunities through partner engagements, upselling, and cross-selling.
• Collaborate with internal teams and partners to design cost-effective, scalable solutions.
• Monitor industry trends, emerging technologies, and competitor offerings to refine HPE's value proposition.
• Document and track partner activities, contributing to forecasting and pipeline management.
• Act as a trusted advisor, addressing partner concerns and ensuring technical solutions align with their IT ecosystem.

Qualifications & Experience:

• Bachelor's degree in computer science, IT, or related field.
• 5-10 years of technical experience in IT with a focus on technical selling.
• Proven track record in soluti