Premium F&B Supervisor - Luxury Japanese Dining

IHG Hotels & Resorts; Adelaide; On-site; AUD 43,000 - 45,000; Full time

Benefits offered by this job

IHG Benefits

Accommodation discounts

Birthday leave

Health days

Career development

Flexible work options

Job summary

InterContinental Adelaide, part of IHG Hotels & Resorts, is seeking an experienced Food & Beverage Supervisor for Shiki Japanese Restaurant. You will lead service during peak periods, ensure elegant, theatre-style dining, and mentor team members to uphold luxury standards.

Ideal candidates bring at least 2 years in a senior F&B role, strong leadership, and superb guest service. Australian working rights are essential; enjoy IHG benefits and opportunities within a premium hotel environment.

Qualifications

• Minimum 2 years' experience in a senior Food & Beverage or supervisory role, ideally within a premium dining environment.
• Knowledge of sake, spirits, and wine is highly regarded.
• A confident leader with a hands-on approach and a strong sense of responsibility.
• Ability to maintain high service standards in a dynamic, guest-facing environment.
• Excellent communication and interpersonal skills, with a strong guest-first mindset.
• Knowledge of stock and inventory control systems is beneficial.
• Sound understanding of health and safety compliance.
• Impeccable personal presentation and a commitment to reliability.
• Full Australian working rights are essential.

Responsibilities

• Supervise the restaurant during service, ensuring a premium guest experience aligned with InterContinental's luxury standards.
• Support and guide team members during shifts, ensuring they follow service and grooming standards.
• Coordinate daily operational tasks, including section set-up, cleanliness, teppanyaki grill readiness, and beverage service preparation.
• Manage roster adjustments and shift coverage in real time to support efficient service delivery.
• Look after stock and supplies, including placing orders, assisting with stock counts, and resolving stock issues.
• Interact professionally with guests, offering warm, attentive service and resolving issues in a timely manner.
• Deliver training and mentorship to new and current team members, focusing on refined service techniques and product knowledge.
• Host pre-shift briefings to energise and inform the team.
• Follow all health and safety procedures and ensure team compliance.
• Collaborate effectively with the kitchen team and other departments to support seamless operations and guest satisfaction.

Skills

Senior F&B experience

Leadership

Guest service

Stock management

Job description

InterContinental Adelaide, part of IHG Hotels & Resorts, is seeking an experienced Food & Beverage Supervisor for Shiki Japanese Restaurant. You will lead service during peak periods, ensure elegant, theatre-style dining, and mentor team members to uphold luxury standards.

Ideal candidates bring at least 2 years in a senior F&B role, strong leadership, and superb guest service. Australian working rights are essential; enjoy IHG benefits and opportunities within a premium hotel environment.