Food & Beverage Supervisor | Full Time | InterContinental Sydney Double Bay

InterContinental Hotels & Resorts; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Global employee room rates

Birthday leave

Fit Collective gym access

Food & beverage discounts

Perbox platform discounts

IHG University

Supportive leadership team

Public transport access nearby

Meals on duty

Uniform & dry cleaning

Job summary

InterContinental Sydney Double Bay is seeking a Food & Beverage Supervisor to oversee service delivery, supervise staff, and ensure brand standards on every shift. The role involves guest care, timesheet accuracy, and assisting with scheduling and training.

A welcoming leadership approach and strong communication are essential for a memorable guest experience. This full-time position offers benefits and opportunities within a global hospitality brand, with shifts including nights, weekends, and

Qualifications

• Full working rights in Australia without restrictions.
• Bar and wine knowledge required.
• Previous supervisory F&B experience ideal.
• Excellent communication and problem-solving skills.
• Willing to work night, weekend, overnight and holiday shifts.

Responsibilities

• Ensure all F&B served meets brand standards and is timely.
• Provide warm welcome to guests and guide service experience.
• Approve timesheets after each shift for accuracy.
• Act as a point of contact for guests on issues and local information.
• Coordinate events and manage daily schedule.
• Assist F&B Director with staff scheduling and shift approvals.
• Complete handover and close the Bar/F&B area.
• Promote revenue through upselling and staff training.

Skills

Bar knowledge

Wine & cocktails

F&B supervision

Communication skills

Problem solving

Flexibility

Job description

Food & Beverage Supervisor | Full Time | InterContinental Sydney Double Bay

Under the general direction of the Director of F&B, we are looking for hospitality superstars to ensure the smooth, customer-focused service delivery and effective staff supervision.

YOUR DAY TO DAY

Ensure all food and beverage served is in accordance to brand standards and served at the appropriate time and place

Be the warm welcome that kicks off a memorable guest experience

Approve timesheets on completion of shift, checking they are complete and accurate

Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary

Always know what events and activities are on the day’s schedule

Assist the Director of F&B in staff scheduling and shift approvals

Perform detailed shift handover and closing of the Bar/F&B area

Maximise revenue on shift through promotion and upselling, and training of colleagues

Assist in ensuring training of Food & Beverage staff is carried out, and training programmes are designed and implemented to meet needs.

Coaches, counsels and disciplines staff on the job, providing constructive feedback to enhance performance.

Acknowledge IHG Rewards Club members and returning guests, in person or on the phone

WHAT WE NEED FROM YOU

Full working rights in Australia without restrictions - NO SPONSORSHIP

Bar = Wine & Cocktail knowledge

F&B = Previous experience in a supervisory F&B role

Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to

Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories

Approve timesheets on completion of shift, checking they are complete and accurate

Experience - ideally, you’ll have spent the last a year in a Food and Beverage Supervisory position

Flexibility - night, weekend, overnight and holiday shifts are all part of the job

WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life balance!

Global employee room rates at IHG hotels for you and your family

Birthday leave to celebrate your special day

24/7 access to Fit Collective gym facilities and classes

Food & beverage discounts at IHG hotels worldwide for you and your family and friends

Perbox benefits platform with discounts across retail, travel, lifestyle and more

IHG University – access to extensive training and development opportunities

A supportive hotel leadership team and access to the global IHG colleague network

Convenient location close to public transport – train, bus and ferry

Meals while on duty

Uniform and dry cleaning of your work clothes

Discounted car park

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.