Pre-Sales Engineer

ASI Solutions; Melbourne; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Birthday Leave

Monthly Team Lunches

Tech Product Discounts

Paid Parental Leave

Flexible Working Arrangements

Learning & Development Opportunities

Competitive Salaries

Diversity & Inclusion Committees

Engagement Activities All Year Round

Supportive, Community-Driven Culture

SheMentors Program

Job summary

ASI Solutions in Melbourne is seeking a Presales Engineer to lead technical design during the sales process, working with Account Executives, our engineering team and our vendor partners to create multi-product solutions for SMB to enterprise customers. Focus on workplace modernisation, security, cloud and infrastructure.

You’ll explain what we’re proposing, show how it will work, and ensure it can be delivered as promised.

Qualifications

• Pre-sales, solution architecture or strategy experience across a broad range of technologies.
• Expertise in M365, Azure and Windows desktop/server environments.
• Working knowledge of networking, storage, data protection and backup.
• Understanding of cyber security frameworks and ITIL.
• Excellent communication and ability to present to technical and non-technical audiences.
• Strong time management and prioritisation skills.
• Ability to work independently and as part of a team.

Responsibilities

• Join customer discovery conversations to understand environment, priorities and constraints.
• Design right-sized, multi-product solutions across M365, Azure, Windows, networking, storage and data protection.
• Provide strategic advice and technology roadmaps based on ICT knowledge.
• Write clear proposals and technical documentation.
• Respond to RFPs and customer questions with accurate answers.
• Present solutions with Account Executive, including demos and talks.

Skills

Pre-sales experience

Solution architecture

Communication skills

Time management

Independent & team work

Curiosity & learning

Tools

M365

Azure

Windows

Networking

Data protection

Cyber security

Job description

About ASI Solutions

ASI Solutions is an Australian-owned technology partner focused on making lives easier through agile, reliable technology at scale. For nearly 40 years, ASI has supported education, government, and commercial organisations as technology environments have grown more complex and more critical to performance. Our approach is practical and outcomes-led. We take the time to understand what matters to each organisation before designing and delivering right-sized, de-risked solutions across managed services, cloud, security, data and AI, and digital skills. With national capability and local delivery teams, ASI helps customers move forward with clarity and confidence.

About ASI Solutions

ASI Solutions is an Australian-owned technology partner focused on making lives easier through agile, reliable technology at scale. For nearly 40 years, ASI has supported education, government, and commercial organisations as technology environments have grown more complex and more critical to performance. Our approach is practical and outcomes-led. We take the time to understand what matters to each organisation before designing and delivering right-sized, de-risked solutions across managed services, cloud, security, data and AI, and digital skills. With national capability and local delivery teams, ASI helps customers move forward with clarity and confidence.

About The Role

The Presales Engineer is the technical lead in our sales process. You’ll work with Account Executives, our engineering team and our vendor partners to design multi-product solutions for SMB, SME and enterprise customers. Your focus is workplace modernisation, security, cloud and infrastructure. You’ll explain what we’re proposing, show how it will work, and make sure it can be delivered as promised. Your advice helps ASI win work and keep customers satisfied long after the sale. We Own the Outcome, so you’ll stay accountable for your solutions from the first conversation through to handover.

What You’ll Be Working On

• Joining customer discovery conversations to understand their environment, priorities and constraints
• Designing right-sized, multi-product solutions across M365, Azure, Windows, networking, storage and data protection
• Giving strategic advice and technology roadmaps based on your knowledge of ICT technologies, practices and frameworks
• Writing clear technical proposals and documentation
• Responding to RFP/Ts and customer questions with accurate, well‑structured answers
• Presenting solutions alongside the Account Executive, including demonstrations and speaking engagements
• Working with ASI’s engineers and vendors to confirm solutions can be delivered within agreed scope and timelines
• Contributing to escalations and helping resolve technical questions during the sales process
• Helping grow sales and gross profit margin in each opportunity you support
• Suggesting new solutions or services ASI could take to market
• Sharing knowledge, mentoring colleagues and promoting ASI’s values in your day‑to‑day work

What Success Looks Like

• Proposals are completed on time and to a high standard
• Opportunities progress to proposals, and proposals convert to customer wins
• Solutions are technically sound and deliverable within agreed scope and timelines
• Customers and internal stakeholders give positive feedback
• Demonstrations, presentations and technical documentation are clear and well regarded by peers
• Your time is well managed and accurately recorded

A Bit About You

You can explain technical detail clearly to both IT teams and business leaders, and you listen first to understand what a customer actually needs. You’re organised, you manage competing deadlines without losing quality, and you follow through on what you commit to, which is how we Get Stuff Done. You work well independently and enjoy collaborating with Sales, Services and vendors to Win Together. You’re curious and keep learning as technologies, frameworks and industry trends change.

Essential Criteria

• Pre-sales, solution architecture or strategy experience across a broad range of technologies, such as identity management, security, infrastructure, storage, cloud, Windows, M365, MDM and networking
• Demonstrated expertise in M365, Azure and Windows desktop and server environments
• Working knowledge of networking, storage, and data protection and backup
• Understanding of cyber security frameworks such as the ASD Essential Eight and NIST
• Familiarity with IT service management frameworks such as ITIL
• Excellent verbal and written communication skills, including the ability to produce clear proposals and technical documentation and present to technical and non-technical audiences
• Strong time management and prioritisation skills
• Ability to work independently and as part of a team

Desirable Criteria

• One or more relevant vendor certifications
• Experience in ICT governance and/or operations

Why work with us?

• Birthday Leave – Celebrate your special day with a paid day off.
• Monthly Team Lunches – Connect, unwind, and enjoy great food with your colleagues.
• Tech Product Discounts – Access exclusive savings on a wide range of technology products.
• Paid Parental Leave – Support for growing families with dedicated leave options.
• Flexible Working Arrangements – Balance work and life with hybrid options and flexibility.
• Learning & Development Opportunities – Grow your skills through training, certifications, and career progression pathways.
• Competitive Salaries – Be rewarded with remuneration that reflects your experience and contribution.
• Diversity & Inclusion Committees – Be part of creating a workplace where everyone feels valued, supported, and included.
• Engagement Activities All Year Round – Enjoy social events, wellbeing initiatives, and team‑building activities that strengthen our community.
• Supportive, Community-Driven Culture – We’re not just a team — we’re a connected, people-focused community making a meaningful impact.
• SheMentors Program - Supporting women across the organisation.

We welcome applications from people of all backgrounds and levels of experience. If you need any adjustments or assistance with the application process, please let us know.