Pre-Construction Administration & Sales Support

Hotondo Homes Traralgon; Traralgon; On-site; AUD 42,000 - 62,000; Part time

Benefits offered by this job

Superannuation

Job summary

HOTONDO Homes Traralgon seeks an organised and proactive Pre-Construction Administration & Sales Support Coordinator to deliver an exceptional client experience from enquiry through to construction handover.

This part-time role (Wed-Fri) blends client coordination, CRM management, and pre-construction administration to keep projects moving smoothly. You will liaise with clients, consultants and suppliers while supporting workflow improvements and automation.

Qualifications

• Experience in residential building, construction administration or client coordination.
• Strong organisational and multitasking abilities with attention to detail.
• Excellent communication and relationship-building skills.
• Willingness to embrace new technology, automation and AI tools.

Responsibilities

• Respond to and qualify new client enquiries.
• Manage CRM records and client communications.
• Coordinate appointments, documentation and follow-up activities.
• Support clients through sales and pre-construction processes.
• Liaise with consultants, suppliers and stakeholders.
• Monitor milestones and manage outstanding items.
• Keep clients informed throughout pre-construction journey.
• Assist with workflow improvements and digital systems.

Skills

Organisational skills

Communication

Relationship-building

Attention to detail

Problem-solving

AI tools

Automation

Tools

Microsoft Office

CRM systems

Digital tools

Job description

HOTONDO Homes Traralgon is seeking an organised and proactive Pre-Construction Administration & Sales Support Coordinator to play a key role in delivering an exceptional client experience from initial enquiry through to construction handover. This role combines client coordination, sales support, CRM management and pre-construction administration. You will be the central link between clients and the pre-construction process, ensuring every project progresses smoothly and efficiently.

Key responsibilities

Respond to and qualify new client enquiries.

Manage and maintain CRM records and client communications.

Coordinate appointments, documentation and follow-up activities.

Support clients throughout the sales and pre-construction process.

Liaise with consultants, suppliers and key stakeholders.

Monitor project milestones and proactively manage outstanding items.

Keep clients informed throughout their pre-construction journey.

Manage the client journey from initial enquiry through to construction commencement.

Assist with workflow improvements, digital systems and process efficiency initiatives.

About you

Experience in residential building, construction administration, client coordination or a similar role.

Strong organisational skills with the ability to manage multiple clients, tasks and priorities.

Excellent communication and relationship-building abilities.

High attention to detail and problem-solving skills.

Experience with Microsoft Office, CRM systems and digital tools and willingness to embrace new technology, automation and AI tools to improve efficiency.

A passion for delivering outstanding customer service and improving processes.

About us

HOTONDO Homes Traralgon is a respected and growing local building company.

Part-time position, Wednesday to Friday

Competitive salary package plus superannuation.

A key role within a respected and growing local building company.

Supportive team environment with opportunities to contribute to business improvement and innovation.